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Cougar Mountain

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Cougar Mountain reviews

3.2

58% would recommend to a friend

(86 total reviews)

Chuck Gossett

65% approve of CEO

42% positive business outlook

Cougar Mountain has an employee rating of 3.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cougar Mountain employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

86 reviews
2.0
Apr 7, 2017

Ownership Issues... Ok upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A pioneer in the online accounting industry. Unfortunately, they have not stayed up with times an may not be in business in the future, unless things change.

Cons

At first the owner values new employees, but if you oppose any direction he proposes, you are blacklisted. It's really too bad.

1.0
Jul 20, 2016

You could do better.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They were a stable company that was not going out of business. The building is air conditioned for summer and heated in the winter.

Cons

They fired me because I had a disability that they knew of. They were very resistant to change. I had to fight tooth and nail to make improvements. I wrote a program that cut down time on a very common procedure from 30-45 minutes down to less than a minute. They finally adopted the program but showed no appreciation for it let alone pay me for it. The same thing happened when I spent hundreds of hours building a great Knowledge base server that cost them less than $50 (the computer was very old). The only complements I got for these projects were from customers and co=workers Instead of spending money for making Cougar Mountain a better place to work for, they spend money on good lawyers to fight employees and customers.

1.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

You can wear what you want (shorts if the team hits its daily goal) - Kind of get to pick your own schedule

Cons

The company is very behind with technology (they don't use their own software for orders, they still use DOS). There is no training program for new employees other than sitting with a trainer watching him for 2-4 hours a day for a week. The CEO is almost 80 and he won't want to run this business into his 80s. They are not a financial stable company and I would guess they will be out of business within 3 years. If you're looking for growth within a company, Cougar Mountain is really not for you as there are sales reps, then the VP of Sales and CEO. The commission plan for sales reps keeps changing lowering the amount of money you can actually make for getting new business. They are losing more customers than they are gaining and most of your time is spent fielding complaint calls (8 out of 10 calls). I left on my own terms because I wanted growth and there isn't any with this company. Again, I am disgruntled I am just being honest. This is an over priced software that can't compete with the hundreds of other companies that do the same thing but for much cheaper. The majority of people who were there when I left are currently looking for new employment. Management is very negative towards their sales people "If we don't do X amount today in sales, the lights will have to go out or we will have to cut staff" I would not recommend going to work for this sinking ship.

Viewing 79 - 81 of 86 Reviews

Glassdoor has 100 Cougar Mountain reviews submitted anonymously by Cougar Mountain employees. Read employee reviews and ratings on Glassdoor to decide if Cougar Mountain is right for you.