Is Courtyard a good company to work for?

Courtyard has an overall rating of 3.6 out of 5, based on over 1,475 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 55% of employees would recommend working at Courtyard to a friend and 44% have a positive outlook for the business. The best reviews about Courtyard have been left by employees working as Operations Manager , Night Auditor and Bistro Attendant .

Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great Staff and forward thinking owners" ((in 56 reviews)); "Great people to work with and decent peace" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 38 reviews)); "Fun work environment" ((in 20 reviews)); "Great managers to help with problems" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 84 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 39 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "Upper management was a complete circus" ((in 9 reviews))

What are the top reviewed Courtyard locations?

Houston , San Diego , Atlanta , New York , Boone , San Antonio , Philadelphia , Charlotte , Minneapolis , Nashville , Miami , Battle Creek , Morgantown , Los Angeles , Boise , Lehi , Chicago , Hampton , Troy , Portland , Laie , Indianapolis , Lafayette , South Bend , Sacramento , Bellevue , Portland , Fort Lauderdale , Orlando , Tampa

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,341 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 12, 2021

Don’t work for them

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nobody cares what you’re doing it’s literally a free for all for all employees.

Cons

The management is a complete joke no accountability no standards every department hates each other.

4.0

Jun 4, 2021

You will wear many hats.

Bistro team member

Recommend

CEO approval

Business Outlook

Pros

If you enjoy working with people and can handle a variety of tasks you can do this job

Cons

Amount of work can vary greatly from day to day

4.0

Mar 22, 2021

Everyone's replaceable

Front desk

Recommend

CEO approval

Business Outlook

Pros

The team I worked with was great, even management. They were the only saving grace.

Cons

At the end of the day, its all about the money. No matter what you've put in to your job if you're paid a little bit more, and the property needs to make cuts, you're first in line. Most Bonvoy members are extremely entitled, and no matter how wrong they are, they're right. Front desk is the human punching bag. Covid safety doesn't really exist when you're not given the power to enforce anything. They don't believe in chairs, so good luck if you have joint pain. Costlt insurance plans barely make up for it.

Viewing 25 - 27 of 1,341 Reviews

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Jobs at Courtyard

Room Attendant - Housekeeper

Houston, TX

View job

Front Desk Associate-Part-Time