Does CoventBridge Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CoventBridge Group employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at CoventBridge Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CoventBridge Group?

25% of CoventBridge Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CoventBridge Group 2.6 out of 5 for work life balance, 2.3 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at CoventBridge Group?

Investigator (57) , Field Investigator (40) , Surveillance Investigator (14) , Desktop Investigator (12) , Private Investigator (11) , Fraud Investigator (4) , Program Integrity Analyst II (4) , Program Integrity Analyst (3) , Administrative Assistant II (2) , Claims Investigator (2) , Corporate Recruiter (2) , Editor (2) , Information Technology (2) , Medical Records Technician (2) , Medical Review Nurse III (2)

What are the pros of working at CoventBridge Group according to real employee reviews?

"Management is great and cares" ((in 13 reviews)); "The benefits offered are decent." ((in 11 reviews)); "Flexible hours/ Ron ( NY manager) will work with you and remove a case if you can’t work it for a particular reason." ((in 8 reviews)); "He picked up the more expensive human resources company and a FAR superior benefits package." ((in 5 reviews)); "It provides for a great team dynamic." ((in 4 reviews))

What are the cons of working at CoventBridge Group according to real employee reviews?

"I liked working for globaloptions even if they were bordering low pay and mileage reimbursement." ((in 20 reviews)); "The training is terrible, and the deadlines are challenging." ((in 11 reviews)); "Upper managers put lots of unnecessary stress with unrealistic expectations" ((in 10 reviews)); "Little flexibility in where you are going/ what your hours are, at the mercy of the scheduling team and your direct case manager" ((in 8 reviews)); "Getting a raise is very difficult." ((in 7 reviews))

What are the top reviewed CoventBridge Group locations?

Jacksonville , New York , Orlando , Grove City , Philadelphia , Chicago , Los Angeles , Newark , Albuquerque , Dallas , Tampa , Buffalo , Syracuse , Charlotte , San Francisco , Hartford , Fort Lauderdale , Miami , Columbia , Atlanta , Florida City , Huntsville , Salt Lake City , Woodridge , Ohio , Ulster Park , Brooklyn , Detroit , Western , Eastern

CoventBridge Group reviews

2.5

25% would recommend to a friend

(246 total reviews)

Doug Merriman

34% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

CoventBridge Group has an employee rating of 2.5 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CoventBridge Group employee rating is 33% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

246 reviews

5.0

Aug 1, 2018

A Postive Perspective

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked for CoventBridge group for a couple of years now and after seeing some of the negative reviews on Glass Door, I wanted to share a different perspective. As with any job, there are always going to be pros and cons but in my opinion, the pros of working for this company significantly outweigh the cons. For starters, upper management strives to create an environment that fosters personal growth and learning. I often have the opportunity to share my opinion, which makes me feel valued and respected by my superiors. CoventBridge isn’t a company that is stuck in its old ways, it’s constantly growing and changing to make things more efficient and productive for their employees and their clients. CBG invests a lot of time into training their employees, so they really don’t want see you fail. In fact, if you express even the slightest bit of interest in moving up in the company, they will quickly get behind you and provide you the tools and training that you may need to do so. As with many companies, a lot of people get hired on for an entry level position; however, it doesn’t take long to get where you want to be if you’re a hard worker and you are vocal about your goals. The Jacksonville office is also very causal and relaxed. They hire a lot of young people that come straight from college or are still in school, so they understand the need for a flexible schedule. Many of the positions will allow you to work remote from home too, which is very convenient if you have a sick child or a doctor’s appointment. The people at CoventBridge Group are the kind of people who won’t forget your birthday and will make sure that you have a cake and balloons at your desk waiting for you. Overall, I would highly recommend CoventBridge Group to anyone who is looking for a position at a company that genuinely cares about its employees.

Cons

The pay isn’t the absolute best, and many of the positions can be stressful and draining. In this field, there is always work to be done, which can actually be a good thing if you’re an hourly employee and you want to work some overtime.

1.0

Apr 11, 2017

They Won't be around much longer

Field ivetigatr

Recommend

CEO approval

Business Outlook

Pros

No current pros. Before the merger at least we had work

Cons

The company has lost numerous clients during and after the merger and subsequently work is way down as are revenues. Management is banking on "new clients" that are alleged to be coming on. All the while they are attempting to hire more people when the work is not there for them, The current Billing Efficiency program they instituted recently is basically a way for the company to reduce field investigator hourly pay company wide. They are owned by a UK holding company and with revenues WAY down investors are not happy.

CoventBridge Group Response

9y

CoventBridge Group appreciates thoughtful feedback. To address your review, numerous clients have either increased, or committed to, new programs with CoventBridge over the past few months, and with that, we are proactive in hiring additional staff to meet our clients’ needs. We take a targeted approach to adding staff, so assignments are more balanced for our investigators, rather than over utilizing some and underutilizing others. The production Compensation Incentive Plan indeed provides financial incentives for investigators to achieve bonuses related to their efficiency and many have enjoyed those rewards. Safeguards are built into the program to ensure efficiency is tracked fairly and accurately, and the vast majority of investigators achieve the minimum target levels. Efficiency and productivity are key drivers for strong financial performance, which funds growth through future investment in our people and other capital projects. We welcome feedback, but strongly prefer to receive it through one of many methods available to all our staff. If necessary, employees can anonymously submit feedback, concerns or new ideas to better our organization. The link to the intranet can be found in the monthly employee newsletter, or you can reach out to Employeeappreciation@coventbridge.com for more details. Thank you, Doug Merriman, Chief Operating officer

1.0

Mar 14, 2017

Biggest disaster of my professional career

Field investigator

Recommend

CEO approval

Business Outlook

Pros

Good benefits - PTO and great insurance plan

Cons

I was with GlobalOptions for many years very content with my job and my future with the company. I had no plans on ever leaving. That was until the merger with ICS Merrill occurred and the creation of the new company CoventBridge Group was a complete disaster. I tried to make it work as long as I could due to the benefits, but as my morale spiraled down the drain it was clear this was a completely un-workable situation. I made a lateral move to a different company with less benefits just to get the flip out. This company operates by management inflicting hostility, constant chaos, veiled intimidation, rules just for the sake with rules no matter how asinine, and harassment just for kicks. The company is very poorly run with so many managers, case managers, SAM's, etc that things fall through the cracks (like reports and evidence submitted by the investigator not actually getting to the clients). This management structure also adds unnecessary stress to the investigators feeling like they have 8 bosses, all with different expectations. The outdated clunky operating system was a daily source of misery. The report template is not suitable for claims investigators and creates a poor quality work product for the clients. But then again, after the merger, quality no longer matters and is in fact discouraged because of the ridiculously low expectation for report preparation time. The ludicrously high expectation for report turn around time (12 hours, are you freaking kidding me!) makes it impossible to have a life, not that management cares, the investigators can be expected to be bombarded with emails about the status of a report for a case that was completed mere hours earlier. Any opportunity the company has to pinch a few more dollars from the hardworking investigators, they will gladly do so. After months of being devastated and heartbroken about feeling like a good career turned to shambles due to this new company, I finally got out. My only regret is I didn't do it sooner.

CoventBridge Group Response

9y

CoventBridge would like to connect on additional feedback regarding your above review. Please reach out to us at EmployeeInquires@coventbridge.com. Thank you.

Viewing 49 - 51 of 246 Reviews

Jobs at CoventBridge Group

Investigator - Network Services - Full Time

Investigator - Network Services - Full Time

Investigator - Network Services - Full Time

Investigator - Network Services - Full Time

Investigator - Network Services - Full Time