CoventBridge Group reviews

This is an honest review by a former case manager at Coventbridge. I have several contacts within the industry who are former employees or still work at this company. I am taking the time out of my day to warn you or anyone you know that is considering working as an investigator or a manager for this company. You are going to put yourself in a bad position and I'm trying to prevent that from happening.Trust me when I say this to you. Any positive review this company is getting is being done so internally. These are not being posted by people with authentic opinions. So as you read through these Glassdoor reviews keep that in mind. In addition you can also see a post where executive management actually had to come on this site for damage control. You know you have a serious issue when upper management has to do that. Coventbridge is the product of a merger between ICS Merrill and Globaloptions. The CEO of this company is the former CEO of ICS Merrill, Dave Merrill. Simply Google ICS Merrill fraud alert and you'll see what kind of company Dave Merrill ran prior. From day one Dave Merrill has lied to his employees or should I say former Global options staff. He stated a new company would be created bringing in the best of both worlds from the previous two companies. Over the past year-and-a-half Dave Merrill has hijacked this company and turned it into ICS Merrill 2.0 under the guise of Coventbridge. He has systematically removed Globaloptions management from the COO to several RVPs. If you don't see it Dave's way you're gone. As you can see by the many disgruntled employee post on here that strategy is not working for him. The company model is to work any case anytime anywhere. Anyone who knows this business understands this is a joke. The unbelievable amount of stress that puts on a case manager and investigators is unreal and more importantly unfair. Here is what you can expect as an investigator. Like mentioned above you will be expected to work every case anywhere anytime. You will be working on an outdated investigator reporting system call Smart Partner. You will be nickeled and dimed at every turn and docked for work you should be getting paid for. Your manager will be a stressed out overwhelmed individual who is forced to see you as nothing but a number. Not that they want to but it is the way the system is set up with. If you step into a management role here's what you can expect. Nothing will ever be good enough. You can have 70 cases on your board and them all running smoothly but your boss JF will tell you you're worthless and if he was doing your job it would be done perfect. You can also expect to have your job threatened at every conference call without a doubt. I'm not exaggerating you will be told you were worthless and if you think you're going to lose your job well you probably are.

First off, I could write a novel about all the cons....but I'll stick to the main points. The pay is low, the management/way they communicate is a joke, and it's horrible how they have phased out the Quality Control (QC) department in the Orlando office. When I started here last year in QC, there were about 30 editors at one point. Then after December, they started laying off pretty much all of us in groups. By the end of April, there were under 10 editors left. We were essentially told that all job opportunities in the company were basically in Jacksonville and other departments within the company and it's been heavily implied that the QC department would eventually just die off (at least in the Orlando office). For most of 2017, there has been just a sense of foreboding dread hanging over the department. Anyway, they tell us less than a month ago that they aren't looking to eliminate any further QC positions. Or at least that we would have some warning if this changed. Let's just say if you are going to allow an employee to be able to work from home, it looks pretty shady and unprofessional to lay them off less than a week later... and to play it off like it was "a sudden decision" that you had no possible advance knowledge of. Just saying :) With all that said, I hope that everyone who has had the unfortunate experience of being laid off by this place has been /is able to move on to better opportunities.