CoventBridge Group reviews

You are just another number to them, Company does not care about its employees, took a 6 grand pay cut when ICS Merrill and Global Options merged. New System is a joke, case manager does not reply to updates, questions or suggestions. They set you up to fail. No chance of promotion unless you live near one of their two main offices. Promised raises for 2 years have yet to see one despite the great results i get for them and their clients. Communication between management and investigators is atrocious. Dave Merrill will nickle and dime you on everything possible to save a buck or two, including report time, driving time, per diem for vehicle, cell and internet reimbursement. Stay away

As of the merger: the investigators lost 6 paid holidays (had 8 now only Christmas and Thanksgiving. Now forced to work with threat of firing) PTO rollback, travel time is a thing of the past as its report time ( state minimum wage with first 2 hours of travel free and 4 mins per hour of report time paid), We lost our per diem and the oh so generous .15-.18 cents per a mile. We did get a gas card and are now required to enter our odometer reading on every transaction inside the gas station and hold the receipt. Don't run your vehicle when it is 100+ degrees or -20 you will not be paid. We also got a shinny new iphone 6 so they can track your every move and even turn the camera on. New health insurance is garbage. ICS was the joke of the PI industry and the client hate us but we have size and coverage. That only lasts so long when the find out their cases are being ghosted buy half the company, claimants not videoed because of the upload time, investigators are told to go out when the claimants are not home just to vary / burn the hours and to lie in their reports (yes lie with a wink and a nod). How many times can we send the same guy to the door to confirm home on a 3 or 4 day case with out getting burned...lol. Poorly trained inexperienced management but they all think they are top notch seasoned investigator. Come and work with me one day in the projects and I will send you home crying. Investigator review board is a sham just yes men for the management. IT or video production could not find their way out of a paper bag and will not answer your calls. Management will throw you under the bus fast as they can...all problems stem from the investigator yeah yeah that's the ticket.