Cox Automotive reviews

3.7

68% would recommend to a friend

(2,316 total reviews)
avatar

Steve Rowley

79% approve of CEO

62% positive business outlook

Cox Automotive has an employee rating of 3.7 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. The everyday workers tend to be good people.

Cons

The company used to hire the best of the best and take advice from them. With leadership changes, they don't care about experts or their opinions. The company, in the 7 years I was there, began ignoring critical input that would allow the company to catch up with competitors or put the company ahead of competitors. "Leaders" are so focused on furthering their own agendas that they ignore the work that must be done to improve and make money, The leaders are as toxic as can be. Imagine high school drama and gossip, and that is what the leaders are like with employees. They insist employees lie on reports to upper leadership and when upper leadership finds out the numbers don't add up or something didn't work, the leaders throw the "worker" under the bus. I cannot state enough how much I recommend you do not work at this place. The money is good, but the insults and the lack of respect will wear you down mentally and physically. Lastly, the leadership changes and team "re-orgs" are non-stop. They hire cheap people to replace experts. The cheap people have no clue what they are doing and that makes working day to day absolutely miserable.

1.0
Sep 30, 2025

Not recommended

Recommend
CEO approval
Business Outlook

Pros

The company offers competitive salaries and advertises an unlimited vacation policy, which on the surface sounds like a strong work-life balance benefit. These perks make the company appear attractive from the outside.

Cons

Behind the company’s employee experience messaging, the reality doesn’t always match. HR processes are extremely inefficient, often making it unnecessarily difficult to access or utilize benefits. Policies and support structures feel inconsistent, and employees can end up spending more energy navigating bureaucracy than focusing on their work. Advancement is highly political — promotions, salary increases, and even disciplinary actions are applied inconsistently, which creates a sense of unfairness and low morale. Leadership promotes work-life balance publicly, but in practice, the systems in place make that balance challenging to achieve.

1.0
Jan 1, 2025

No loyalty

Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, The People, 401K,

Cons

Leadership has does not understand the automotive business anymore. No loyalty to dedicated employees. Continual layoffs.

Viewing 52 - 54 of 2,316 Reviews

Glassdoor has 2,581 Cox Automotive reviews submitted anonymously by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Cox Automotive is right for you.