Cox Automotive reviews

3.7

69% would recommend to a friend

(2,316 total reviews)
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Steve Rowley

78% approve of CEO

63% positive business outlook

Cox Automotive has an employee rating of 3.7 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Dec 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited paid time off, fair benefits, annual bonus.

Cons

Generally speaking, Scrum Masters are just told how and what to do. Open discussion is frowned upon. I have seen many Scrum Masters battered by the teams and ill equipped product owners. Middle management leads authoritatively, just do what you are told if you want to keep your job. Most managers are not skilled or equipped to lead people or create true collaboration and autonomy. The effort and focus is on metrics - no one brings team members together for collaboration or team building even when asked. But we meet regularly to review metrics. Leaders show general mistrust of employees and assume ill will of others showing their emotional immaturity and micromanaging the employees. Leading agility efforts is a farce if you do not allow the employees to make their own processes and handle task management. There is a lot of narcissism. Challenging the status quo is unacceptable. I am sorry that I attempted to persuade people into being an open and collaborate environment because I have paid the price. Diversity is a huge problem for this day and age, I am shocked. There are many internal organizations that are more than 90% male, also lacking black employees. Black male leaders are sparse. Women leaders (black and white) are sparse. I am ashamed to tell others how I am treated as an employee and I wake up with knots in my stomach each work day. It is a "say yes" environment. If you are trying to do the right thing and help the company to grow into new ways of working, this is not the place for you.

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Cox Automotive Response
4y
Thank you for providing your feedback- we appreciate you taking the time to share your experience. We take pride in creating diverse and inclusive environments and certainly value what you’re sharing here. We are always seeking to understand how we can improve. Creating a culture where every person is respected, included and heard is central to what we do, and we will absolutely pass your feedback along to our internal teams. In the meantime, we recommend setting up time with your manager and/or mentor to discuss these concerns. Thank you again for taking the time to write this review, and for your contributions at Cox.
1.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, some coworkers, and location

Cons

My supervising executive made this job a nightmare. I left a position with 8 years of excellence and skills and sadly took a job working for this person. She was degrading and demeaning and to top it off she tried to tell me I lacked the core competencies for the job. This came after I emailed my concerns regarding her demeaning behavior. I do not feel this company values any diversity, as my coworker began acting judgmental as soon as she found out my sexual orientation. I have watched the ad for this position go up repeatedly since I left. You would think that her supervisor would figure out who the problem is by now. The people around me there ALL disliked the person I worked for and would say "Good Luck" when they found out who I was working for. My supervisor had the worst manners, and the worst communication skills of anyone I have ever worked for. Is it just a coincidence that my employers before her and after her all have great things to say about my performance? The whole experience was shocking. I left a good job for that opportunity and working for this executive was truly the worst experience of my life. Tomorrow I am being promoted at my new job. And this woman is on her 3rd or 4th assistant in a year. Cox? How can you let someone treat people this way? You are complicit to her abuse.

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Cox Automotive Response
7y
Hi, thanks for your review. We do not like to see our people unhappy and while it’s hard to learn about the experience you have had we are grateful that you took the time to leave a detailed review. We are actively listening here on Glassdoor and take seriously the feedback you’ve shared and will share this with our leadership team. We wish you the best in your career.
2.0
Dec 21, 2018

Downhill Fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates and decent medical benefits. Training and certification reimbursement is available.

Cons

Started great, but now: HR is useless at mediation and great at misinformation. Constant churn of leadership at management and director levels. Decline in perks that were promised on joining the company. Work from home is a major selling point in their recruitment, but that perk is strictly at manager's discretion, so if you get a manager or director that doesn't like it, you won't have it. Vacation time moved to "unlimited" at managers discretion. Leadership promotions favor clock watchers and micro-managers. Team members are treated more like political pawns on a board that are "moved strategically." Strong, competent team members are considered "challenging" or "combative" when requesting more information or problem statements for upcoming projects. Vague goals and no definitive processes. Overall, the company is way too political and doesn't care when it loses top talent.

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Cox Automotive Response
7y
Hi and thank you for your review. Our mission to transform the automotive industry also reflects our dynamic work environments. It’s always our goal to create a workplace where our team members enjoy a positive and engaging workplace but it sounds like you have had a different experience. Please contact the corporate Ethics Hotline so we can better assist your needs and concerns regarding HR and your management. Login to our employee site Fuel> Navigate to Places> Select Integrity Center and your division contact will be listed on the page.
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Glassdoor has 2,581 Cox Automotive reviews submitted anonymously by Cox Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Cox Automotive is right for you.