Cox Automotive reviews

3.7

68% would recommend to a friend

(2,317 total reviews)
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Steve Rowley

79% approve of CEO

63% positive business outlook

Cox Automotive has an employee rating of 3.7 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 24, 2021

Well paid, but at a huge cost...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are top notch

Cons

Engineering is a dysfunctional mess. Culture in certain areas is toxic. Turnover is high, loyalty to people is low. Promotions are non-existent, but terminations and turnover are a monthly occurrence. They know how to purchase good companies, but they can't figure out how to to integrate them or establish a culture that encourages innovation.

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Cox Automotive Response
5y
Thank you for your review- we appreciate you taking the time to share your experiences. Making organizational changes is not a decision we take lightly. These changes are always the result of much thought, deliberation and input about what is best for our customers and communities based on Cox's overall strategy, the economy and other factors. We're always striving to be better, and your feedback is a vital part of that. We appreciate your time at Cox and the time you took to write this review.
3.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked across multiple business units while working here. I can 100% say the following were good aspects of my job: 1. The teams are motivated and passionate. They strive to make something great 2. The people culture is wonderful on the engineering and product teams. The people at the team and director level are invested, transparent, and honest 3. The agile processes are much more mature than other organizations. The scaled agile allows for decent planning for your next 3-6 months across teams and business units 4. I learned a lot on the job that helped advance my skillset. Their directors and managers are knowledgeable and friendly. They also provided paid training to take me even further 5. Unlimited PTO, though I didn't use a ton of it and the open concept team spaces are great for collaboration (love whiteboard walls)

Cons

1. If you are part of specific orgs, such as Dealertrack, Accelerate, or Dealer.com, expect to have a re-org roughly every 6 months. Your directors and leadership will likely realign. This makes it difficult to ever advance since you have to prove yourself again to whoever your new boss is. I received one promotion in the last three years I was there, and only because my new boss had worked with me previously on another project. This also causes challenges with actually completing projects you previously gained approval for since the new leadership will have new priorities. Your plans will likely pivot every three to six months, and when it happens, you will be expected to scramble to size and deliver whatever the new shiny idea is. This will happen sometime after you have completed quarterly planning, so you will lose valuable time trying to investigate, scope, and determine delivery of whatever new thing they came up with 2. You have a decent probability of seeing people in your business unit either terminated or offered demotions roughly every 6 months. It isn't based on work ethic or contributions. It doesn't matter how long you have been there. If you have been offered a demotion, it will likely be more responsibilities for less pay 3. Leadership above the director level typically has a "what makes me look good" mentality. They can be aggressive, harsh, and criticizing if your aren't someone who supports their agenda (which again, changes every 6 months). They tend to hire and promote individuals who talk a good game, but don't actually produce quality, valuable products. 4. Like every other company I have worked at, don't expect to go past your "pilot" or "MVP" product release because they are already planning the next crazy thing they think might advance their own personal agenda 5. You will bear continual underlying stress about whether you will have a job tomorrow, especially in the January and June timeframes when the axe tends to fall (sometimes a small one in the fall as well)

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Cox Automotive Response
5y
We appreciate you taking the time to share your experiences. Our business success and positive culture alike are driven by our values. We're committed to doing the right thing, always. So we really appreciate you sharing feedback to let us know how we can be better. Know that we do take your feedback seriously and we will discuss this with our leaders. We wish you the best of luck in your future endeavors.
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