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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      69% would recommend to a friend

      (4,290 total reviews)
      avatar

      Mark Greatrex

      75% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      2.0
      May 29, 2015

      Technical Support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was well above average for a call center position.

      Cons

      Culture. They laid off a whole call center on short notice.

      2.0
      May 16, 2015

      Awful Manager

      Solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team effort in a very busy retail environment. Good company overall. Clumsy system but works.

      Cons

      The Manger I was under at the time was terrible. Using scare tactics and playing childish games with the employees. Berates and belittles employees How could upper management have let this slide?

      5.0
      May 13, 2015

      Amazing company, great benefits, great pay.

      Bilingual retention
      Recommend
      CEO approval
      Business Outlook

      Pros

      You make some pretty good money for the type of work you do. For the most part you get free services. More than a month out of the entire year of paid vacation.

      Cons

      Like any sales jobs there are some months with tough goals and they can get pretty stressful at times. You deal with angry customers that want to disconnect most of the time.

      Viewing 310 - 312 of 4,290 Reviews
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      ReviewsCox Communications reviews

      Glassdoor has 4,631 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.