Cox Communications reviews

3.9

69% would recommend to a friend

(4,290 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Dec 2, 2014

Unsure of the future

Recommend
CEO approval
Business Outlook

Pros

Most employees and contractors are great to work with. New buildings with excellent large cafe. Senior Leadership is good, and still appears to care about their employees.

Cons

Unsure of the company long term strategy and direction for cable TV. Far too many contractors, not enough full time employees with knowledge. Workload and work life balance is offside, as it is difficult to take vacation, and if so, expected to work throughout.

2.0
Oct 30, 2014

Why did they hire me?

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and pay. Great vacation benefits.

Cons

No support from immediate supervisor. Hired and worked there for three weeks. Got no direction or communication from my manager for the first two weeks. Boss was too busy to train, provide direction, or give any support. Third week, boss dumped several projects on me with no support or training. Basically was told how inept I was and what was I going to do to improve my skills. But not given any guidance on how to do so.

2.0
Oct 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, time off, good work/life balance.

Cons

After the sisters that owned the company passed away, management changed and the focus seemed to be do whatever is necessary to sell the company so the money from the sale could be split and given to the remaining heirs. At that point, upper management lost all concern for its employees. They just want to cash out with their golden parachutes, and leave the Cox employees to fend for themselves. Sad. Cox used to be a GREAT place to work! I don't think anyone could say that, now.

Viewing 325 - 327 of 4,290 Reviews

Glassdoor has 4,631 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.