Cox Communications reviews

3.9

69% would recommend to a friend

(4,291 total reviews)
avatar

Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice area and good people to work with.

Cons

For current CA employees their is not a good reason except to have a job and be gainfully employed. The majority of the operations are moving east (AZ, Central and Atlanta areas) and trimming the fat off of the CA company work force. Many of the employees are waiting to receive their last notice by December and after the building is sold in RSM the rest of the employees will be given the option to relocate or say good buy. Just about every employee comes to work wondering if it will be their last day!

5.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent employee benefits! Insurance (Medical, Eye, Dentist, Life) cost me around $10 per paycheck as a single person. Cable, Internet, and Phone service for next to nothing. I've seen several "transformations" (aka re-orgs) and, although I feel they happened way too often, the company truly takes care of its employees by offering generous severance packages--they even offered interview tips and training, hosted on-site job fairs when large groups were impacted, and gave ample notice in most situations. They value hiring from within--even from the front line. I was lucky enough to be promoted twice over the course of a couple years which is a testament to my leadership whom helped shape my career and prepare me for the future.

Cons

As with any large company (telecommunications in particular), lay-offs have unfortunately occurred all-too-often over the last 2-3 years. Large lay-off decisions seem to have been rushed (or made by inexperienced senior leadership), as the new structures often aren't ready to operate at 100% by the date that the impacted employees leave. It's clear that the executive decision makers at corporate aren't very familiar with the field. This is reflected by the poor decisions made re: policies and programs. Any initiatives that (eventually) get approved take way too long to come to fruition due to the many hoops that corporate makes the field leadership jump through. Most of the field leadership is excellent; however, some are stuck with old-school philosophies and management styles that do not mesh with professional in their early 30's.

2.0
Sep 29, 2014

Changing of the guard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, Some good leaders still remain. Had the ability to be part of a few really great things. There was a window of greatness where the company was shifting focus to the right things.

Cons

No longer able to impact change at the local level. Now just a cog. Loosing focus, returning to the almighty and short term dollar. Brown-nosing is valued over a strong track record and reputation.

Viewing 328 - 330 of 4,291 Reviews

Glassdoor has 4,632 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.