Cox Communications reviews

3.9

67% would recommend to a friend

(4,296 total reviews)
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Mark Greatrex

73% approve of CEO

43% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Salaries are decent and employees were overall very nice . The company is community minded and has a large percentage of long-term employees.

Cons

My training was sub-par and they were unprepared for the class which was also very large. They made a lot of promises at hiring and in training that were not kept. They changed their focus so that every department had mandatory sales goals (even tech support) and took focus away from customer service.

2.0
Jan 6, 2014
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home. Decent work life balance depending upon your manager. I think the company could be okay overall it really depends on the group you get in and your manager.

Cons

The benefits could be better, the systems or outdated and antiquated. I've never worked for a company where the numbers didn't tie out exactly. My current managers don't communicate well at all. Also, I was told it was company policy that I could only get a "Needs Improvement" on my annual review if I've only been at the company a year. I've been a Financial Analyst for eight years and I feel I've digressed two years in a 12-month period in my current role at this company.

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Glassdoor has 4,637 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.