Pros
Excellent benefits including severely discounted or free services, Decent Pay, Pension, 401k matching, and generous PTO to truly allow for work/life balance. Unlike other reviewers, I have found that Cox DOES hire from within (I was promoted twice within my first three years). Keep an open and positive communication line with upper management and you will go far. Volunteer with Cox Charities to network outside of your functional group and get involved in your community.
I have been a frontline agent, a supervisor, and an individual contributer and have seen many employees leave the company due to minor frustrations just to beg to come back. From what I've heard, the grass is not greener on the other side. I'm proud to work for a company that cares so much about its employees!
Cons
With consolidations and structure changes, it can be difficult to get new programs approved and receive reports on existing programs.