Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      3.9

      67% would recommend to a friend

      (4,291 total reviews)
      avatar

      Mark Greatrex

      74% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      4K reviews
      5.0
      Jun 11, 2014

      Great place to work for

      Collections
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really take care of their employees and it's a fun environment

      Cons

      A lot of the departments are moving to other locations

      avatar
      Cox Communications Response
      12y
      We are so glad you agree! Favorite lunch spot in San Diego?
      3.0
      Jun 5, 2014

      Good but could be better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cox is a good company. The corporate culture is great. Employees really think of it as a family atmosphere.

      Cons

      Sometimes too conservative and slow to market. trying to make extremely high margins is unrealistic in today's market. Is very reactive and not proactive to current market trends.

      2.0
      Jun 4, 2014

      Customer service is not consistent dispite their high prices for internet, but we get what we pay for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The preferred internet service is awesome speed.

      Cons

      Customer service not having me signed up for the correct monthly amount. I signed up on may 23, 2014. They came out the next day. Noticed I needed a faster speed so I called in to change my plan and that's when I find out, my account monthly rate was incorrect from when I signed up. Good thing the notes were on the account and now i've been waiting for my account to be updated to the correct monthly rate and it's now June 4th. I've had to call them 3 other times since to make sure it's been completed since I was told 3-5 business days and yesterday was told it could take up to a full bill cycle to update. Very Unhappy.

      Viewing 3979 - 3981 of 4,291 Reviews
      Related searches: Cox Communications jobs | Cox Communications salaries | Cox Communications benefits | Cox Communications interviews | Cox Communications conversations
      ReviewsCox Communications reviews

      Glassdoor has 4,632 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.