Cox Communications reviews

3.9

67% would recommend to a friend

(4,291 total reviews)
avatar

Mark Greatrex

74% approve of CEO

43% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits including discounted cable services.

Cons

Personal growth limited, going through regionalization efforts causing layoffs which are likely to continue.

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Cox Communications Response
12y
Thank you for your candid advice to senior management. We truly appreciate your input and wish you luck in your new role.
4.0
Jun 2, 2014

Great company

Recommend
CEO approval
Business Outlook

Pros

Employee groups truly care about customers and the communities where they work

Cons

Company is centralizing the decision-making, creating the risk of unrealistic expectations because those making decisions don't understand the local market needs and customers.

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Cox Communications Response
12y
Thanks for your feedback and I hope you are actively pursuing productive two-way conversations with your leadership team.
4.0
May 31, 2014

Flexible, team oriented environment

Recommend
CEO approval
Business Outlook

Pros

There was a tremendous focus on employee development - training, creating a team oriented environment. There was great flexibility to do what needed to be done. Very customer and employee oriented organization; in general, a good corporate culture to work in.

Cons

There were frequent organizational changes which made it difficult to create a stable work environment. While autonomy was encouraged, the down side was a lack of visibility to management

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Cox Communications Response
12y
Thanks for your candid feedback. We encourage you to share with same information with your manager regularly.
Viewing 3982 - 3984 of 4,291 Reviews

Glassdoor has 4,632 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.