Cox Communications reviews

3.9

69% would recommend to a friend

(4,287 total reviews)
avatar

Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Make good money if willing to work hard, good benefits, and tuition assistance. Medical insurance and 401K. Pleasant atmosphere.

Cons

Although the pros are all good, you always have to worry about being downsized. During the 11 years I was there, they pretty much laid off all their local staff. And that goes for Managers also. Not very much security. Then the nit picking at your performance starts.

4.0
May 3, 2017

COX

Recommend
CEO approval
Business Outlook

Pros

Work Conditions, benefits, Hours, employees

Cons

Sales quota in the Technical support department should be removed and left to sales dept

4.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Employee Perks Company Culture Somewhat fast upgrading company vehicles and employee electronic devices. Pay raises once you figure out what they want to see on paper Free cable and internet services. Big benefit.

Cons

Unrealistic internal metrics Mad customers can and will lie to make your scorecard look bad. New positions can be created then taken away. Company culture changed. Cord cutters and the internet is eating away at the cable business like cellphones at away at the telephone business. Less workers will be needed over time. Seasoned workers moved on or retired. Brain drain.

Viewing 265 - 267 of 4,287 Reviews

Glassdoor has 4,628 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.