Cox Communications reviews

3.9

69% would recommend to a friend

(4,287 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Jan 22, 2017

Technical Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the few companies where you find long term, long tenured employees (people with 30+ years). Good benefits and compensation. Great place to work for Network Engineers and Technicians. Work/Life balance is good. Culture is conducive to innovation (except for Atlanta/HQ positions). Challenging and rewarding work assignments.

Cons

Good ole boy network, meaning, it's very difficult to move up and around without having a good working relationship with hiring managers. Those who are adept in office politics move up, while subject matter experts do not. Silo'd workgroups. The end result is duplication of efforts between departments...happens too frequently. Random layoffs have been a reality for several years. They communicate to employees that layoffs are in the past, but yet they continue. Many good people have left. Senior management is far removed and disconnected. Underperforming middle and front line managers go unnoticed.

2.0
Dec 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Discount on cable services. They attempt to train you. Great company when you have good management. You will meet excellent people working with you.

Cons

Poor customer service The training could be a lot better. The policy is not the same from department to department. There promotion practice is not good at all.

Viewing 268 - 270 of 4,287 Reviews

Glassdoor has 4,628 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.