Cox Communications reviews

3.9

69% would recommend to a friend

(4,289 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Oct 5, 2015

Shell of a great company.

Recommend
CEO approval
Business Outlook

Pros

Cox Communications used to be the job I would joking say "they will have to drag my out of here" because I loved it. Great benefits Free Cable 401k and PENSION! Great PTO.

Cons

Lots of change Communications company that doesn't communicate Lost focus on being customer oriented Lack of inter-department cooperation

4.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid training, good benefits from day 1 of hire, 401k, good starting pay with room to grow, schooling reimbursement program, retirement, I enjoyed the 4 day 10 hour work weeks.

Cons

As a field technician having to work with the outside weather elements. Can be physically and mentally challenging at times. Customer service has its tough days. Sales representatives misleading customers about there services and charges.

2.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits and commission was very high compared to other jobs.

Cons

This job is an anxiety pit. You are talking to 40 plus customers a day and all they do is complain and tell you their depressing life stories and how much they hate Cox. So many people calling in we were required mandatory 4 hour overtime per week and overtime doing this job was absolutely terrible.

Viewing 292 - 294 of 4,289 Reviews

Glassdoor has 4,630 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.