Cox Enterprises reviews

Unfortunately, this is not the case at too many of their Cox Automotive Manheim locations. Vehicles are going through presale inspections and being failed by the mechanics, then management demands that the inspection be changed to passed. They also do this when a customer buys a vehicle and gets a post sale inspection. The mechanics will fail them, and management will instruct the Mechanic department managers to change the inspection result to passed. This is done for some of their high volume dealers that bring terrible cars to Manheim to Auction them off. The dealers are unethical, but are making a lot of money for Manheim. The GMs at the auctions are turning their heads and knowingly allowing this to happen at the expense of the buyers purchasing the vehicles and the integrity of the mechanics that are rightfully failing the vehicles.

Tenured Call Center employees like myself reach the maximum pay range due to annual merit increases. The Company began trimming higher-ups and laid off top wage earners so that younger kids can be hired do the job at far less pay I and 4 other tenured employees were laid off for questionable reasons and the State made COX pay for unemployment wages. I was not offered a severance package. The company seems to be greedy in this way and cuts all benefits the day your are laid off so you are suddenly uninsured and left in the cold.