Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,445 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 19, 2018

Its alright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to advance if you go above and beyond by working long double shifts basically live there Retail side is pretty simple Weekly Pay Paid weeks vacation after a year

Cons

If managment is bad it all goes downhill Customers (guests) want to be treated like royalty (most are old) Open everyday but Christmas and require you to work every major holiday including Mothers day and Thanksgiving which are the worst Managers are not patient

1.0
Aug 18, 2018
Recommend
CEO approval
Business Outlook

Pros

-good pay -decent coworkers -free water i guess

Cons

-im a host yet you have me busing tables -litterally no bus boys any days of the week -people constantly quiting -yelling lots of yelling -ruder servers who don't clean up their tables and leave food all over the floor instead of cleaning it -litterally they don't mop or anything -store complains about losing money all the time -food always sent back cold -servers ignore customers and i have to take the heat for it when im litterally just a host

4.0
Aug 11, 2018

Pros and cons

Recommend
CEO approval
Business Outlook

Pros

Working for this company has been a wonderful experience so far. The management at my store is excellent at dealing with the rush crowds that come in and leading the team out of disaster. The hours are flexible and you can swap shifts or pick one up and only have to call to approve it with a manager. They are very understanding if you have personal issues that cause you to be late or have to call in (given you do it 2 hours before your shift) and if you do have to miss you arent penalised for doing so. My coworkers are some of the best I have ever worked with give or take a rare few that have a bad work ethic or are in a false sense of authority. I highly recommend this job for a young adult or teenager with high energy.

Cons

The customers here can get very rude at times over small things like cornbread or if you accidentally forget an item so be prepared to deal with that as professionally as possible. Sometimes it gets extremely slow so you may make a small amount of tips or get cut from the floor early. It gets very fast paced during rushes and , depending on when you come in to work, you may not get a break for a few hours or youre entire shift if its bad enough. Busy days mean small table sections and more servers so the kitchen is crowded. You have alot of things you have to focus on at the same time such as : running trays, pre-bussing tables, and catering to the needs of your own tables at the same time which is very difficult during a rush causing you to forget something or accidentally neglect your section. Its hard to juggle everything all at one time sometimes. Some of few servers at my location have a bad work ethic and tend to neglect running trays which I feel like I have to help pick up the slack so I'm running trays 70% of my time during my shift causing me to delay service of my tables.

Viewing 61 - 63 of 8,445 Reviews

Glassdoor has 8,571 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.