Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,446 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
2.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Salary was fair, bonuses were great...as long as you hit all of your numbers. You control a good portion of the what merchandise is ordered for your store so you can jump on popular trends fast.

Cons

The recruiter had no real working knowledge of what a retail manager's life is like...she told me this when she left the company. You have two companies (restaurant and retail) under one roof. The relationship between general manager and retail manager will decide your job satisfaction. Some of them leave you completely alone (that's ok), some of them appreciate what you do (a huge part of their bonus comes from your profitabiltiy) these are the best, and some try to run your retail store like a restaurant (which doesn't work) these are the worst. The general manager can give you a bad review even when you've done every thing the way "Cracker Barrel University" taught you and your sales and bonus numbers are through the roof.

4.0
Feb 13, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

Great opportunity for promotions, constantly changing to try and stay ahead of competition.

Cons

Long hours at times, sometimes hard to take care of guest experience due to lack of balance with all other objectives trying to be accomplished, cause undue stress to management and employees

2.0
Nov 25, 2012

Not worth the pay if you aren't a server.

Recommend
CEO approval
Business Outlook

Pros

Co-Workers share the same sentiments.

Cons

Retail Manager will make you write an essay on how to run a business (if you are a cashier). Difficult to get anything done with being one person at the stand (phone ringing, people wanting things, retail or servers wanting something). Very hard to get your stand in line with retail people directing guests towards you. Retail Manager puts too much on one person, and this is a team company.

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Glassdoor has 8,572 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.