Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,449 total reviews)
avatar

Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jun 14, 2018

High employee turnover, mismanged

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay Diverse coworkers Easy to transfer locations

Cons

Poor management team Lack of unity between front of house and back of house staff Slow and small raises Corporate budgets that leave broken equipment unfixed for long periods

4.0
Jun 14, 2018

Day in the life of a cracker barrel worker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount, liked working with most of the people, the other managers other than the general manager was great to work with, and felt like I was part of a family.

Cons

The general manager was not the greatest person to speak to in general.

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Cracker Barrel Response
8y
We're so glad that you felt you were part of our family :)
2.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

I learned how to be a basic server. Their requirements were simple enough but severely lacked quality. The company wants guests in and out to turn tables and train servers to encourage that. Another pro is I learned what to look for in my next serving job. Pro 3, you don't have to handle guest checks, they pay up front.

Cons

Silverware. You roll before and if you do not sell enough of the promoted items then you get more tacked on after your shift. The uniforms and the fireplace. It gets hot. The fireplace also is wood burning and can make your eyes water, asthma act up and just irritate the body. Two table sections on weekends and holidays. untrusting

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Cracker Barrel Response
8y
We appreciate the thoughtful feedback. We're glad you were able to learn new skills while at Cracker Barrel. We are committed to creating positive work experiences for all of our employees and will continue to work on improvements as needed.
Viewing 148 - 150 of 8,449 Reviews

Glassdoor has 8,575 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.