Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,444 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

-Quickly move up the ladder in PAR level -Employees get along as if they were family -Training is okay (however needs improvement) -Meetings are fun and give good information -Home office is friendly -Flexible for students and busy employees -Easy to navigate employee website -Discount for employees and meals on the clock (20% - 35% for regular discount, 50% for meals on the clock) -Team makes sure you are up to date on all happenings in the store -Communication is very good -Great first job experience, I've learned a lot about people and how to work with them

Cons

-EXTREMELY low hours during slow periods of the year -Unnecessary micromanagement by managers is crazy (also some of them are cocky) -Uniform is pretty annoying -Guests can be insane during busy times -Restaurant management seems to not care as much about retail/cashiers whenever they need assistance with a guest or with cash functions. Several times when management is required at the cash register, they come extremely late and sometimes hours past when they were originally needed. -PAR tests are outdated and mix restaurant questions with retail -Cashier/Retail Sales should remain as 2 separate jobs, not 1 together -Retail and restaurant seem to be 2 different stores at times, not very good at merging together -Cash registers were set to be updated in Feb. 2018, yet it is May and there are still no updates to our store's system -Closers are expected to do WAY too much at night as one person, there should be an extra person staying with the cashier.

3.0
Mar 15, 2018

What quality of life?

Recommend
CEO approval
Business Outlook

Pros

Great money and benefits, the company strongly supports promoting from within and there is always room to grow and develop. Great training program

Cons

Long hours, demanding environment both physically and mentally, away from your family a lot, required to work a large amount of hours, never off for any holidays except Christmas.

2.0
Mar 1, 2018

Retail manager

Recommend
CEO approval
Business Outlook

Pros

For management there are few pros. 35% employee discount and free meal every day.

Cons

High pressure to meet goals that are based converting restaurant traffic to retail sales. Older managers face sudden termination or forced retirement because they don’t “fit” company’s vision. Apparently the company vision is younger and cheaper management.

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Cracker Barrel Response
8y
Our vision has and continues to be Pleasing People. This includes supporting all of our employees and providing an exceptional guest experience.
Viewing 22 - 24 of 8,444 Reviews

Glassdoor has 8,570 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.