Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,444 total reviews)
avatar

Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 15, 2018
Recommend
CEO approval
Business Outlook

Pros

No serving of alcohol which means dealing with fewer drunks. The health benefits are adequate considering the health care system got butchered by the last administration.

Cons

The hours are LONG. I worked 60+ hour weeks regularly. MANY weeks of 6-7 days in a row before having a day off to rest and then if you have a family and a home there is no rest. Several times I was scheduled to close (getting done at 2 am), then had to drive nearly two hours to meetings only a few hours later, then after a 4-6 hour meeting I was required to go back to the store to work a closing shift after the meeting. Do the math: begin work at 2 pm, work till 2 am, get home, wired from working twelve hours, in the bed by 4:30-5:00 am; up again to go to another meeting two+ hours away; in a six hour meeting; driving two hours to get to the store after the meeting; then closing the store (again working until usually 2 am; then driving home. That's 36 hours in 1.5 days with maybe 3 hours of rest. This was a frequent occurrence and this is not what I was told at the interview for this company. I was lied to by the regional who said 60 hour work weeks would be rare and only at the holidays like Thanksgiving/Christmas. Multiple times I was the only acting manager on duty working without a shift leader. Multiple times I had back of the house people walk out mid-shift due to the astronomical workload and the crummy pay. Cracker Barrel pays much less than similar concepts. So guess who gets stuck washing dishes until 2 am after doing the mountain of closing duties already assigned to managers? Time after time I was left alone to manage busy night shifts with no help--often down to 2-3 servers on busy Friday and Saturday nights. This job buries you in major stress and upper management is dishonest. Like I said, no quality of life. My family saw me no more than 12-13 hours per week for long stretches at a time. This isn't a career, it's a slave trade.

2.0
Jul 10, 2018

smh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relationships built with guests is great

Cons

they schedule you little to no hours because they over hire

4.0
Jul 3, 2018

Good Company

Recommend
CEO approval
Business Outlook

Pros

Adults work there that have careers, so managing the staff is a whole lot easier. Pay is competitive.

Cons

Bonuses, like most restaurants, are nearly impossible to meet. They also make managers work 50 hours, which is just dumb. The days of working managers to death need to end.

Viewing 19 - 21 of 8,444 Reviews

Glassdoor has 8,570 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.