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Crane Payment Innovations

Part of Crane NXT

Engaged Employer

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)
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Michael Mahan

49% approve of CEO

41% positive business outlook

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews
2.0
Apr 14, 2014

After the acquisition....

Recommend
CEO approval
Business Outlook

Pros

Need to still be determined. Most of the people will continue to operate with the same philosophy. It is actually scary that Crane Management is communicating to the previous MEI associates that they are customer focused. If MEI is allowed to keep their customer focus as well as ability make decisions, then this company will be OK. If Crane imposes their culture on the MEI way, then this company will go down the in history like other companies that Crane has acquired.

Cons

Reduction in benefits immediately puts the MEI associates in a bad position. Does Crane not realize that MEI Payment and VMS business has kicked their behind for the last 5-8 years? Why go to a business model that actually doesn't work instead of one that was proven to be the market leader?

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Let me think … none for past 6 years.

Cons

Micromanaging is the newest fashion here at CPI . The latest round of changeup is now if you are a min late for the first job get ready for a write up. Yes , but even better if you have to use restroom or get gas ,that’s a no no no . The vehicles are great but they lock up and suddenly stop thinking a collision might happen . Ford has said yes there is an issue with the system , we notified safety and was told don’t worry about it . The funnier thing is now that very issue dings you on KPI for your Q bonus . Bonus now that’s even funnier , current parts system has been an issue for years , but now CPI has found a way to use it for their advantage. If you’re under 95% inventory for parts you get nothing , zero nada for bonus . The best is parts dept is so bad you get parts in your inventory that were not there yesterday . This way CPI gets to keep your bonus and penalize you . HR even funnier , remember they are there to protect Senior Leadership and the business, not the employees. So don’t waste your time or energy . I had very high hopes we could recover from last few years of chaos , but no . Salary is ok but only if you don’t care about staying healthy with stress and power hungry leaders , than this is your place to come .

1.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong history and used to have lots of innovations. Crane has excellent benefits.

Cons

I worked for only a few months. They shorted me $8000 in commissions because my inside team couldn't process before I left. The cash counting side of business is dying. Promised me on hire I would have a company car, two days before I get ready to come on they say they misspoke.

Viewing 64 - 66 of 298 Reviews

Glassdoor has 356 Crane Payment Innovations reviews submitted anonymously by Crane Payment Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Crane Payment Innovations is right for you.