Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 32 reviews)); "I would say Good benefits and 401K" ((in 11 reviews)); "The pay is competitive in the market if you can get through the ridiculous hiring/interview process." ((in 10 reviews)); "Good managers to work with" ((in 6 reviews)); "good salaries" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Poor management overseeing the department" ((in 19 reviews)); "Upper management is oblivious to how to run a service department!" ((in 11 reviews)); "The worst thing about CPI is their culture." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews)); "Too much internal communication, no focus on the customer" ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

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Crane Payment Innovations

Part of Crane NXT

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

298 reviews

4.0

Mar 1, 2025

Convenience Services is best team

Director

Recommend

CEO approval

Business Outlook

Pros

Business units are more autonomous now and run like true companies within CPI. I recently retired, but if I were still in the workforce, I'd say Convenience Services (formerly known as vending) is the place to be if you are considering a job at CPI. I think it is CPI's most exciting (but also complex) business unit as it involves connectivity, fintech, media, and smart vending machines of all kinds, including premium coffee! Under the leadership of Sharon Peyer, the Convenience Services team has made great strides, navigating challenges that have long made this business complex. Sharon is a leader who does the hard work, coaching and inspiring her team. She will also take on challenges that I have seen many others at CPI run away from. She's a rare leader who you can learn from and grow with.

Cons

Historically, the company was too matrixed, making it difficult to compete. This is improving under Aaron Saak and Michael Mahan, but corporate can still be very slow, too process-oriented, and too risk-averse.

Crane Payment Innovations Response

We appreciate your review and will share your comments with our leadership team for discussion, as we are always striving to improve ourselves as a business. Best wishes from our team, and thanks again for sharing your feedback.

2.0

Feb 26, 2025

Leadership blindness

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Focused on growth and increased profit margins

Cons

Pushing to expand product services too much and without clear training. Not compensating from the bottom up with full transparency. Rapid expansion with expectation to have everyone keep up regardless of the situation.

Crane Payment Innovations Response

Your feedback is appreciated, and we thank you for taking the time to share your concerns with us. If you're comfortable, we invite you to provide more details about your experience by contacting Human Resources at hr.feedback@cranepi.com. Your insights can give valuable perspectives that help us assess and address any discrepancies between our values and the employee experience.

1.0

Nov 14, 2024

In a death spiral.

Senior hardware engineer

Recommend

CEO approval

Business Outlook

Pros

Great office and coworkers who love their work.

Cons

Annual layoffs, lack of vision and no real direction.

Crane Payment Innovations Response

Thank you for taking the time to share your concerns with us. If you're comfortable, we invite you to provide more details about your experience by contacting Human Resources at hr.feedback@cranepi.com. Your insights can give key perspectives that help us assess and address any discrepancies between our values and the employee experience.

Viewing 67 - 69 of 298 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I

Field Service Technician I

Field Service Technician I

Field Service Technician I

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Convenience Services is best team

Leadership blindness

In a death spiral.

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