Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 31 reviews)); "Pay was good and the onsite canteen is really useful." ((in 13 reviews)); "Good benefits and good peers" ((in 9 reviews)); "Good managers to work with" ((in 6 reviews)); "good salaries" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Upper management is oblivious to how to run a service department!" ((in 12 reviews)); "Bad management and communication of director" ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews)); "Poor culture." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (298 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

2.0

Sep 11, 2020

Ineffective, clueless management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free coffee, open office environment if you like that

Cons

The right hand doesn't know what the left is doing. Corporate double-think is rampant, technology is ancient and problem-ridden, no one here actually wants to hear about the problems and employee input despite soliciting it. Employees are blamed for management failures and disorganization. Constant shift in strategy and communications. Lots of talk about values and the Crane Resolution but no evidence of it in policy and how people are treated. Handling of the pandemic was inconsistent, callous, and didn't show regard for employee concerns. What else can you say?

1.0

Jun 14, 2024

Stay FAR FAR Away!

Service

Recommend

CEO approval

Business Outlook

Pros

Good people in the field trying to do their job.

Cons

Upper management is oblivious to how to run a service department! Cummins Allison was a succesful privately owned company until a little over four years ago when CPI purchased. First thing CPI did was bring in new leadership from the outside which was the beginning of the downfall. We are under the third leadership group in four years, all came in knowing nothing about the business. Current leadership is failing miserably and the CEO isn't doing anything about it. Good, experienced employees are leaving, morale is at an all-time low.

Crane Payment Innovations Response

2y

Your feedback is appreciated, and we thank you for taking the time to share your concerns with us. If you're comfortable, we invite you to provide more details about your experience by contacting Human Resources at hr.feedback@cranepi.com. Your insights can give valuable perspectives that help us assess and address any discrepancies between our values and the employee experience.

1.0

Mar 3, 2024

Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best Currency & Coin Sorting Machines in the industry!

Cons

Micromanagement by people who do not understand the business. These micromanagers only know how to read reports & go over numbers. They provide no solutions or help whatsoever. Management only makes it harder for experienced sales people to do their job. Do not care what input the sales people provide.

Crane Payment Innovations Response

2y

Thank you for your candid feedback. We would like to better understand your specific concerns, so if you are comfortable, please share more details about your experience by contacting Human Resources at hr.feedback@cranepi.com. In the meantime, your comments are being shared with our leadership team for discussion.

Viewing 7 - 9 of 298 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I

IT Site Support Analyst

Field Service Technician I

Field Service Technician I