Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 31 reviews)); "I would say Good benefits and 401K" ((in 11 reviews)); "good coworkers at most locations" ((in 6 reviews)); "Good managers to work with" ((in 6 reviews)); "Great employees to work with" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Poor management" ((in 16 reviews)); "Low pay." ((in 10 reviews)); "Upper management is oblivious to how to run a service department!" ((in 10 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 10 reviews)); "Poor culture." ((in 9 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

5.0

Jul 3, 2025

Great company to work for

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

For me the travelling was too much.

1.0

May 28, 2025

Terrible people to work for.

Technician

Recommend

CEO approval

Business Outlook

Pros

I can't think of any.

Cons

They eat their own. All the DEI hires have made the place a mess. No one knows what they are doing any more. It's like herding cats. Nobody cares about the customer or customer service any more. Customers wait weeks and months to receive service. They will hire you under one agreement and change the agreement after your are onboarded. Customers are angry when a tech arrives because they have waited so long for service. Of course management blames the tech but the tech can only respond to the calls placed on their route. It has become a cluster. Beware.

Crane Payment Innovations Response

12mo

We appreciate your feedback and we're sorry to hear about your experience with the company. We're continually working on making things better and creating a more supportive environment where everyone feels valued and heard. If you’d like to share more, feel free to reach out to our HR team at hr.feedback@cranepi.com, as your input helps us understand where we can improve.

5.0

May 14, 2025

Great place to work!

Health and safety advisor

Recommend

CEO approval

Business Outlook

Pros

Worked here now 8+ years Career development

Cons

None that come to mind

Crane Payment Innovations Response

12mo

Thank you for sharing your feedback and for your valuable contributions to CPI. We're happy to hear you’ve had a great experience with us and wish you continuous success in your role!

Viewing 22 - 24 of 298 Reviews

Jobs at Crane Payment Innovations

Service Technician

Scotland, SD

View job

Field Service Technician I

Mechatronics Engineer

Oldham, SD

View job

Field Service Technician I

Principal Solutions Engineer