Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

864 reviews
3.0
May 5, 2025

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Better than working 12 hour days at a car dealership

Cons

Micromanaged, retaliatory for bad surveys, look for ways to get rid of employees instead of coach.

5.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay with flexible hrs

Cons

Having to deal with rude customers

2.0
Apr 26, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great Salary -Great swag -Impressive Funding

Cons

-No room to grow -Micromanaged -Double standards -Empty promises -Very high turnover -Every market is managed and run different by respective DOS -No consistency for processes

Viewing 64 - 66 of 864 Reviews

Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.