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Credit Karma

Part of Intuit

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Credit Karma reviews

3.9

70% would recommend to a friend

(437 total reviews)
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Joe Kauffman

85% approve of CEO

56% positive business outlook

Credit Karma has an employee rating of 3.9 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

437 reviews
2.0
Nov 16, 2018

Slow Paced and Chaotic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good perks - Decent pay - You can "chill" if you want to

Cons

- Slow pace and lack of organization around projects - There aren't enough processes in place. Sometimes the processes change too frequently. This leads to chaos - Leadership tends to make excuses instead of owning up to problems

5.0
Mar 30, 2017

Great people. Amazing Mission. Bad Snacks.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The People: 97.6% of the employees I have met are very smart and friendly. The exception was one guy who I played ping pong with. He questioned the legality of my ping pong serve and ended up messing with my head and my game took a long time to recover. If one person was to personify the people at Credit Karma it would be Hermione Granger. Smart, driven, empathetic, magical, funny, should have ended up with Harry (this analogy might be breaking down). The Mission: sounds a little schmaltzy (this whole review was just an excuse to use the word schmaltzy) but sh*t tons (European measurement term) of Americans have bad credit. They can't cover a $500 emergency. They are living paycheck to paycheck. Their bad credit is costing them money. For credit cards, auto loans, mortgages. By providing them free credit scores and advice Credit Karma has helped a huge group of people corporate America traditionally likes to screw over. So instead of treating people like mushrooms (keep them in the dark and feed them sh*t), we treat them like a non fungi organism (keep them in the light and provide useful information). The CEO: Have worked under egomaniacs (but he did smell great in fairness), smart people with no people skills and leaders you just never see (and when you do you almost expect them to be traveling in a Pope mobile because the sightings are so rare). Ken is none of these. Genuine, smart person you want to work with and for. Only downside is I beat him in Street Fighter 2 (he is an expert) and he insisted on a best of 3 so he could win (and he subsequently did!).

Cons

They bring in seasonal snacks. Occasionally they hit upon real winners (Spicy Pop chips). Despite requesting an extension of the best rotating options I was given the metaphorical middle finger. There are a few typical growing pains of a rapid growth company. They are still trying to sort out a few processes as they scale. Mission focus may be taking more of a back seat than in previous years. Also more political maneuvering on the rise than before. Sometimes performing at a high level is not good enough if you don't position yourself in the right way within the company.

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Credit Karma Response
9y
I had a lot of fun reading about your experience, thanks for sharing. I agree with your advice: doing what's right for our members will always come first for us and continue to drive our business decisions. Let me know the next time you're ready for Street Fighter 2. I'll use my main character next time. -Ken
3.0
Nov 9, 2016

Great culture. Less than impressive team.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit Karma is a really fun place to work and generally has great camaraderie. The company prioritizes balance, health and community among its employees. The mission is generally sound, although the business model is a bit questionable.

Cons

There are a lot of smart people at Credit Karma. A lot. There is not a lot of skill nor experience. Too many people in important roles have never worked anywhere else, and this has really begun to impact operations, morale and progress. The smart, skilled people are moving on. The smart, unskilled, inexperienced are staying, because they don't have anywhere to go. You do the math.

Viewing 43 - 45 of 437 Reviews

Glassdoor has 533 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.