Crocs reviews

3.4

49% would recommend to a friend

(1,137 total reviews)

Andrew Rees

45% approve of CEO

43% positive business outlook

Crocs has an employee rating of 3.4 out of 5 stars, based on 1,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crocs employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Started with the company 3 and half years ago. Life was good then, bonuses, spiffs, free shoes each quarter. Supply was predictable, shoes changed out seasonally, clearance shoes shipped out to outlets. Everyone knew what was going on.

Cons

A year and a half ago, the company restructured. Supply gets messed up nothing moves out of the stores anymore at the end of season, Supply shipment tracking is a nightmare. Company has run continuous back to back sales for over a year now. More and more new styles keep arriving without removing any older styles to make room for the new product. Stock rooms are over stocked with excessive product. Company does not remove non selling product. Company sends winter shoes to warm 80F locations. Company starts bean counting every little thing (KPI's, emails, sales etc...). The company fails to implement new directives properly. Most new directives are prohibitive to getting the workload accomplished. I started off with a 36 hour work week. A year and a half into the job I received a .49 cent an hour raise. Two months after that, I get my hours cut to 32 hours per week. I had unfiltered access during a upper management visit to the Director of Retail Operations, and the guy in charge of distribution. I gave them lots of suggestions, they took lots of notes and agreed with plenty things I had to say. Now waiting to see if anything changes for the better with the company.

1.0
Feb 2, 2015

PLEASE MAKE SERIOUS CHANGES!

Recommend
CEO approval
Business Outlook

Pros

Free crocs, excellent discount. Shoes are extremely comfortable so it's easy to stand behind the product.

Cons

This company needs to become more customer and associate friendly. They claim to be a "green" company when you read the paperwork during the onboarding process. Sounds excellent, NOT! I have never seen so much paperwork in the retail store front in my 30 years of retail. It's so repetitive and unnecessary. I'm not sure Crocs even understands what their own mission statement is considering it's impossible to live by with what they expect you to do. The focus is not on the customers because you're too busy filing out 10,000 papers. What company still makes you hand write your till counts!?!?! Incredibly old school and not SMART. You want to have well trained associates? Make the systems smart and you'll have less mistakes.

1.0
Feb 18, 2014

A circus of horrible leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Peers are passionate and good people trying to make good out of a bad situation. By peers, I mean entry level individuals, not any level of management.

Cons

I think the HR department should stand for "Horrific Ridiculousness". People who are so self absorbed in their own "performance" and career goals that they will step on anyone in the process of their jobs. How many surveys do you need that show the same result time and time again, yet there is nothing being done about the results. Management is horrible! HR is horrible! Perhaps we need to look at the "top" of the HR organization as a problem. Perhaps we need to admit that the management team overall is a problem. It has been and will continue to be until someone steps up to the plate and makes a decision to clean house and start again. The brand is so unique and can be such an amazing success if the "Chiefs" would get their egos and pride out of the way and let smart people run the company in the right way! Getting rid of the CEO is a step in the right direction but there are 8 more steps to rebuilding this company that have yet to be addressed. This is a community, not one person. Quit lying to yourselves and your employees about the culture. The culture is toxic and led by fear and people who are not willing to be a part of a team.

Viewing 13 - 15 of 1,137 Reviews

Glassdoor has 1,368 Crocs reviews submitted anonymously by Crocs employees. Read employee reviews and ratings on Glassdoor to decide if Crocs is right for you.