Does Crossroads Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Crossroads Health employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Crossroads Health. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Crossroads Health?

49% of Crossroads Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crossroads Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Crossroads Health?

Counselor (5) , School Based Provider (2)

What are the pros of working at Crossroads Health according to real employee reviews?

"The staff, who work and deliver care to clients in need, are amazing." ((in 4 reviews)); "Some really great coworkers and schools." ((in 3 reviews)); "The organizations values a healthy work life balance and encourages staff to develop healthy boundaries to reduce burnout." ((in 3 reviews)); "Awesome team." ((in 3 reviews))

What are the top reviewed Crossroads Health locations?

Mentor , Painesville , Cleveland , New Haven , Pepper Pike

Crossroads Health reviews

3.0

49% would recommend to a friend

(47 total reviews)

Shayna L. Jackson, MSSA, LISW-S

62% approve of CEO

39% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Work/Life balance

3.3

Diversity & inclusion

3.3

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

Crossroads Health has an employee rating of 3.0 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crossroads Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

2.0

Jun 8, 2023

Back peddling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, PTO, colleagues, support from colleagues - not management

Cons

As of recent everything. There was a comment that cuts needed to be made, but the fact is that people are constantly in a state of panic and if they will have a job, staff continues to be overworked, and there are no incentives, or increases even projected to happen. Upper management is delusional at best about the "outlook" of the agency, and only seems to be worried about the bottom dollar since huge mistakes were made. They are not worried about solving the solution or taking cuts themselves, but rather cutting direct care professionals that actually bring profit in, not sitting in an office trying to figure out how to justify their decisions. If there wasn't four levels of management and supervisors then maybe there would actually be enough staff to see client's. I find it amusing at best that due to the negative reviews management is being encouraged to post positive reviews.

Crossroads Health Response

3y

We take our employee concerns very seriously. We support and encourage current employees to follow the Open Communication process in our Employee Handbook. Thank you!

5.0

Jun 5, 2023

I love my job!

Associate director of development

Recommend

CEO approval

Business Outlook

Pros

I've been with Crossroads Health for about 3.5 years and I can honestly say they have been the best 3.5 years with regards to my work life. I came from over 25 years in the customer service industry and will be forever grateful that I was hired with this organization and given the opportunity for an amazing career change! From the CEO down-I have always felt supported and that speaks volumes to me. I don't feel like I am just another employee. I feel appreciated and valued. One of the other huge things about this organization is the flexibility of my schedule and I have a wonderful work/life balance. Everyone on my team and so many other teams are some of the most sincere and caring individuals I've ever met. I am blessed to work here to say the least!

Cons

I do not have any cons about working for Crossroads Health. It is a rapidly growing organization that is making a huge positive impact on our community and I wake up with gratitude every day knowing that I get to be a part of that impact!

Crossroads Health Response

3y

We love that you love your job! Thank you for sharing that!

5.0

Jun 1, 2023

A Growing organization that serves an underserved population

Senior cloud platform engineer

Recommend

CEO approval

Business Outlook

Pros

Crossroads has been a very good organization to work for with a lot of internal advancement and training opportunities. As a mission driven non-profit, it is nice to work somewhere that is client centered and trauma informed.

Cons

A recent small reduction in force was unfortunate, but prevented future issues.

Crossroads Health Response

3y

Thank you for sharing your experience! Training and Development of staff is a priority of ours.

Viewing 10 - 12 of 47 Reviews

Jobs at Crossroads Health

Quality Improvement Data Analyst

Sr. Billing Specialist

Medical Assistant -Health Center, Psychiatry

Case Manager - Employment Services

Counselor - Outpatient (Adult and Youth)