Does Crossroads Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Crossroads Health employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Crossroads Health. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Crossroads Health?

49% of Crossroads Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crossroads Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Crossroads Health?

Counselor (5) , School Based Provider (2)

What are the pros of working at Crossroads Health according to real employee reviews?

"The staff, who work and deliver care to clients in need, are amazing." ((in 4 reviews)); "Some really great coworkers and schools." ((in 3 reviews)); "The organizations values a healthy work life balance and encourages staff to develop healthy boundaries to reduce burnout." ((in 3 reviews)); "Awesome team." ((in 3 reviews))

What are the cons of working at Crossroads Health according to real employee reviews?

"Horrible pay, management is horrible, non" ((in 5 reviews)); "Upper management is delusional at best about the "outlook" of the agency, and only seems to be worried about the bottom dollar since huge mistakes were made." ((in 3 reviews))

What are the top reviewed Crossroads Health locations?

Mentor , Painesville , Cleveland , New Haven , Pepper Pike

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Crossroads Health

Crossroads Health reviews

3.0

49% would recommend to a friend

(47 total reviews)

Shayna L. Jackson, MSSA, LISW-S

62% approve of CEO

39% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Work/Life balance

3.3

Diversity & inclusion

3.3

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

Crossroads Health has an employee rating of 3.0 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crossroads Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

2.0

May 26, 2025

Crossroads Health/New Directions Review

Intake coordinator

Recommend

CEO approval

Business Outlook

Pros

New Directions is flexible and laid back

Cons

Poor compensation, high turnover rate, short-staffed

3.0

Nov 10, 2024

Good intentions

Licensed clinical social worker

Recommend

CEO approval

Business Outlook

Pros

Good clinical work being done historically, flexibility

Cons

Short staffed. Doesn’t follow through; pay is not competitive

3.0

Nov 6, 2024

Unstable at the moment

Cpst case manager

Recommend

CEO approval

Business Outlook

Pros

Work/Life balance. Variety of positions.

Cons

Lack of communication. Low pay.

Viewing 4 - 6 of 47 Reviews

Jobs at Crossroads Health

Quality Improvement Data Analyst

Sr. Billing Specialist

Medical Assistant -Health Center, Psychiatry

Case Manager - Employment Services

Counselor - Outpatient (Adult and Youth)

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Ratings by category

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Crossroads Health/New Directions Review

Good intentions

Unstable at the moment

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