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      Crowley

      Engaged Employer

      Crowley reviews

      3.7

      68% would recommend to a friend

      (504 total reviews)
      avatar

      Tom Crowley Jr.

      82% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Crowley has an employee rating of 3.7 out of 5 stars, based on 504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crowley employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      504 reviews
      3.0
      Mar 28, 2018

      2nd Engineer in tanker fleet

      Second engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of new ships being built. Very Safety conscious company. Spare no expense on ensuring all employees have proper PPE

      Cons

      Crewing coordinators can be hit or miss. This leaves shipmates the feeling of being trapped at sea with a high probability of being stuck onboard for a longer then assigned time. As a shipmate dealing with the office can quickly lead to verbal altercations an unprofessional behavior from either party.

      avatar
      Crowley Response
      8y
      We appreciate your feedback. We feel strongly about positive customer service here at Crowley. And while we may have missed the mark at times, we will continue to train and coach our teams to improve. You are always welcome to contact your DPA, union representative and the labor team here at Crowley to express your concerns. We will pass your feedback to the appropriate company representative so they are aware of your comments and/or concerns.
      3.0
      Mar 25, 2018

      Sales excutive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Company that offer excellent employee benefits. Good shipping Services offered. Does not fire belligerent employees.

      Cons

      Too many layers of managers, organization needs structure. Most managers were promoted through the ranks and lack the necessary business acumen to make proper decisions. An outside consultant should be hired to reorganize the entire company. Morale among Workers is very low and complain that they have no life, work on weekends to keep up. Sales personnel are pulled in too many directions and don't have time to do "sales". Crowley is rated amongst customers to offer the worse service.

      avatar
      Crowley Response
      8y
      We appreciate you taking the time to leave us your feedback, and we thank you for your 10+ years of service. It's great to hear that you appreciated our benefits plan and that you believe in the shipping services offered by Crowley. We've recently restructured the organization to allow for greater focus on projects and initiatives. We believe we have a talented team leading these business units and will continue to work to ensure those most qualified for a position get the job. Please know that we will ensure the proper parties are notified of your experience so that we can continue to improve.
      4.0
      Mar 12, 2018

      Good culture and values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation and benefits and very open to flexible work arrangements to support lives of employees outside workplace, especially those of us who are new parents. Very supportive of training

      Cons

      Communication too often is top down and based on silos that leave employees below senior executives guessing. Sometimes the company takes insular approaches that are based more on control by certain people and less reflective of the best method.

      avatar
      Crowley Response
      8y
      Thank you for sharing this valuable feedback with us. It's great to hear that as a current employee you are satisfied with the benefits and compensation offered by the organization. We also appreciate your acknowledgement of Crowley's commitment to training and personal development. The work/life balance of our employees is something that is very important to us. Flex work arrangements and our newly instated parental leave policy are part of that initiative, so we’re glad to hear your appreciation for these programs as well. Thank you for your feedback regarding communication. Please know this is an effort we continue to work on with our change management team and are committed to improving. We appreciate you taking the time to share your feedback with us so we may continue to improve our great company.
      Viewing 376 - 378 of 504 Reviews
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      ReviewsCrowley reviews

      Glassdoor has 593 Crowley reviews submitted anonymously by Crowley employees. Read employee reviews and ratings on Glassdoor to decide if Crowley is right for you.