Crunchyroll reviews

3.4

57% would recommend to a friend

(239 total reviews)
avatar

Rahul Purini

53% approve of CEO

46% positive business outlook

Crunchyroll has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunchyroll employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

239 reviews
1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing dedicated, proactive, professional peers and co-workers, who care about the product, anime fans (users), and quality. Great perks: GYM, lunches, snacks, health insurance, flexible working hours.

Cons

Not a good place to work anymore. The new Funimation leadership is a group of incompetent non-professional friends who foster favoritism and “do-as-I-said” mentality. They don’t care about people and have no skills, knowledge, and experience in working with people. The worst part is that they think they are clever and smart. They don’t want to listen, grow and learn new things. The leadership has fired a lot of smart people who were with Crunchyroll for many years and had a lot of knowledge. They put on those positions their friends - newbies with no experience or expertise. There is zero transparency. In meetings or 1:1 you would always hear that you are doing great and after several days, they would fire you.

1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing left good about this place. Few others who were not laid off and are still with the company I believe will be leaving in the near future.

Cons

Funimation "leadership" creates a toxic environment based on extreme dictatorship principles. No one is allowed to speak. Anonymous Q&A is no longer a thing during All Staff meetings and everyone asking valid questions to leadership is being closely monitored and fired. After the recent layoff of ~80 people, "leadership" could not even provide justification to people why the layoff is taking place. Managers have not been aware and one day some managers even lost all of the team members, remaining a single person in the department. Everyone is afraid to speak now and fear culture is working. No transparency, and no career opportunities, this place is cursed. Sony does nothing (at least now) and unclear whether they even know what is happening inside Crunchyroll.

2.0
Feb 23, 2023

Set unrealistic goals, lay off talented staff… profit?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ High-quality product: The best at streaming anime, and committed to continuous improvement. + Global reach: Crunchyroll is one of the only streaming media services available in most countries, and is committed to providing the best fan experience it can in all of the territories where it is available. Users complain about the product all the time, but the relationship with the anime community is also very positive much of the time. + Being the biggest player within its niche means that Crunchyroll enjoys good relationships with rights holders and a relatively low amount of content churn. + It's a great place to be an enthusiast of anime or Pacific Rim pop culture more generally. + Adequate benefits. No stock-based compensation (options or RSUs), but 401(k) matching and most roles include a performance bonus that has for many years paid out at maximum rate. Health insurance is fairly standard for larger tech companies and provides good family coverage. Most offices have free lunch and a good array of snacks and beverages.

Cons

- Politics: the two legacy organizations (Funimation and Crunchyroll) do not mesh well, nor do they trust each other. The recent layoffs were largely clearing the decks of senior legacy Crunchyroll staff and in many cases had little to do with the productivity or contributions of the people affected. - Brain drain: many of the most experienced developers and capable leaders have left over the last three years, either due to burnout caused by frustration with the organization's seeming inability to act decisively or because their skills and contributions were not adequately recognized. - Incoherent focus: the leadership (or perhaps Sony) seem dissatisfied with the state of the business, despite consistent, strong subscriber growth (and almost always hitting growth targets). There is some idea of a 360 business strategy, but sometimes that comes at the cost of solidfying the core user experience. - Many of the engineering managers are software engineers who were promoted into management, and have swapped being talented developers for mediocre managers. - Many of the directors are not capable of effectively managing managers. - The company is globally distributed but relies on synchronous communication and planning to get things done. Decisions are almost always made in meetings. Hope you like Zoom! Depending on your role and location, working hours can be awkward. - The technical organization's mastery of its own platform is inconsistent, and stability and resiliency for customers suffers as a result. - Some of the engineering teams are understaffed (due to difficulty in hiring rather than lack of budget) and some of them are stuck in a persistent malaise. - Information is poorly distributed through the company, leading to contention between different parts of the organization and wasted effort.

Viewing 106 - 108 of 239 Reviews

Glassdoor has 295 Crunchyroll reviews submitted anonymously by Crunchyroll employees. Read employee reviews and ratings on Glassdoor to decide if Crunchyroll is right for you.