Custom Ink reviews

2.9

30% would recommend to a friend

(220 total reviews)
avatar

David Doctorow

23% approve of CEO

23% positive business outlook

Reviews by job title

220 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Oct 12, 2023

Just don't work here !

Recommend
CEO approval
Business Outlook

Pros

Heath care, breaks, and snacks.

Cons

- Unreasonable sales goal, that will prevent you from getting your bonus. - Will have employees working in store alone. - Will change your sales goals without notice. - Outdated sales strategy. - Does not meet turn around on Rush orders, customers will blame because you are the face if in at store level. - A lot of issues in the production level: product done incorrectly, and incorrectly shipping. - No accountability from management - Diversity is only on the store level, and not in upper management

avatar
Custom Ink Response
2y
We are sorry to hear that you had a challenging experience working with us. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. If you have more details you would like to share, please reach out directly to us: inkerfeedback@customink.com
2.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

*Guaranteed 40 hours *Decent benefits *Progressive use of software

Cons

*Poor communication from upper management/management in general. Multiple managers along with employees came and went within locations in my region *Unclear communication between different departments. Inconsistent use of sales tools leading to unrealistic metrics. *Unclear duties from management which did not make sense on day to day tasks/sales. *Continues changes within the company when at times it was communicated opposite by Mark Kats. *Expected to take on additional tasks/activities with no application in promotion or increase pay. *Pushed one week free lunches which was inconsistent at best. *With changes in management and new positions created, there wasn't always a clear leader. *Multiple other departments downsized thus affecting customer service, sales, expectations, etc.

avatar
Custom Ink Response
2y
We are sorry to hear that you have had a challenging experience. We are constantly working to improve our Inker experience and feedback like this truly helps us get better. Please reach out directly with more details so that we may understand your situation better: inkerfeedback@customink.com
4.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Great managers and helpful teammates

Cons

Wish the annual raises were a little more

avatar
Custom Ink Response
2y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We are always striving to improve and feedback like yours helps us!
Viewing 46 - 48 of 220 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.