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      Custom Ink

      Engaged Employer

      Custom Ink Customer Service (CSR) reviews

      2.5

      5% would recommend to a friend

      (13 total reviews)
      avatar

      David Doctorow

      Not enough data to show CEO approval

      18% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Compensation and benefits

      2.4

      Diversity & inclusion

      1.9

      Culture & values

      1.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      5.0
      Dec 8, 2023

      Headline

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are really good

      Cons

      You may get laid off with 1 hour notice.

      avatar
      Custom Ink Response
      2y
      Thank you for providing your feedback. Your insight helps us better understand how we can improve. Although we tried to support impacted Inkers with generous severance packages and an extended benefits period, we understand how difficult this experience has been and will share your feedback with our team. If you want to share further thoughts, please feel free to reach out to us directly at inkerfeedback@customink.com.
      5.0
      Sep 4, 2023

      Excelente company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excelente company, employees are friendly.

      Cons

      Managements they have preference other than that good

      avatar
      Custom Ink Response
      2y
      We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
      5.0
      Apr 8, 2023

      Love Custom Ink!!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at Custom Ink for 9+ years, and was an Account Manager for the last 5+ years. Custom Ink was an amazing company to work for. That's what kept me there for so long. They care about their employees and do right by us. The only reason I left was to seek further opportunities.

      Cons

      The only down side to Custom Ink, and I shared this often internally, was their core value of innovation. Custom Ink was in a constant state of change. In some cases it was good and needed. In others it was change for the sake of change, and they often went back on the changes they made. I think it would benefit the company and employees to pull back on change for the sake of change.

      avatar
      Custom Ink Response
      3y
      It is wonderful to hear that you had a good experience working with us. We really appreciate getting feedback like this so that we know what’s working. It provides great direction on what to invest in for our future. If you have any other thoughts or ideas, please drop us an email: inkerfeedback@customink.com
      Viewing 4 - 6 of 13 Reviews
      Related searches: Custom Ink Customer Service (CSR) jobs | Custom Ink Customer Service (CSR) salaries | Custom Ink benefits | Custom Ink Customer Service (CSR) interviews
      Custom Ink reviewsCustom Ink Customer Service (CSR) reviews

      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.