Custom Ink reviews

- The fast growth of the company was it's major downfall. It could not keep up with how quickly things were progressing, and unfortunately led to a lot of inexperienced managers. Not only lower level managers, this includes people managing entire departments. Also caused a lot of veteran employees (successful employees, mind you) to leave the company. - It feels like high school. There are cliques, and it's actually even worse with the management team. - If one of the managers doesn't like you personally, you will never advance. The company needs to work on promoting due to merit and qualifications, and remove the personal aspect from things. A lot of people felt like they were shunned or "black listed" for various reasons. - "Ownership" is a core value of the company; unfortunately, most of the management team does not respect this. - There's a lot of "required" overtime. I don't think this is even legal. - Overall, CustomInk is not what it used to be. Had this review been written 4 or 5 years ago, things would've been very different. Nowadays, you are simply a number and can be easily replaced. They will not care when you leave, regardless of if you were a top performer or not.

Very very very inconsistent pay. I have worked here for 3 years and have seen our bonus structure change at least 3 times. Each time it changes, it is of benefit to the company - not the employer. The company is always looking for ways to pay you less, but make you do less work. Certain metrics of your bonus structure are weighted - which means your teammates poor performance negatively affects your pay. Management has acknowledged this, but tried to spin it as a 'we're all in this together!' Type of deal. Management is extremely inconsistent. I have had my worst boss ever here,and my best boss ever. Also, I dont care what anyone says: Middle management is very very cliquey. If you are not in the group, you are not moving up. Better make sure you are a pretty girl or a minority if you want to move up! The midde management trap: the career opportunities stop at middle management. They would rather import people from Intuit instead of promote from within for any position that matters.