Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
1.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely. Free t-shirts.

Cons

New leadership cares zero about people. Fired most of the staff, including ones who worked there for decades

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Custom Ink Response
5mo
Thank you for taking the time to share your thoughts. We're glad you appreciated the flexibility of remote work and some of the unique perks that are part of being with Custom Ink. We also want to acknowledge the pain and frustration expressed in your comments about recent changes. We understand that workforce reductions—especially those involving long-tenured team members—are deeply impactful. These decisions are never easy and are made with considerable thought, even as we recognize the human toll they take. We’re truly grateful for the contributions of all Inkers, past and present. Your message is a powerful reminder of the importance of balancing business needs with the values that have shaped our culture. Please know your feedback has been shared with leadership, and we remain committed to learning and improving through this transition.
2.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pto and benefits. Kinda flexible

Cons

Work load they just implemented is aweful.

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Custom Ink Response
9mo
Thank you for taking the time to share your experience as part of our team. We’re glad to know you value the PTO, benefits, and flexibility offered at Custom Ink. At the same time, we hear your concerns about workload and the recent changes in expectations. Feedback like yours is important—it helps us better understand how adjustments impact our team members. We’ll be sure to share your perspective, including your advice around communication and role expectations, with the appropriate leaders for further consideration. We truly appreciate your contributions and your candid input.
3.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

You are basically free to make your own mistakes and not be fired for it. They will teach you how to improve!

Cons

Mass layoffs have greatly affected moral

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Custom Ink Response
1y
Thank you for your feedback and for being part of the Custom Ink team. We're glad you found our learning culture supportive—we believe in growing through experience and encouraging continuous improvement. We understand that recent changes have been difficult and have impacted morale. These decisions are never easy, and we remain committed to supporting our team and rebuilding trust as we move forward. We appreciate you taking the time to share your perspective and wish you all the best in your journey.
Viewing 178 - 180 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.