Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
3.0
Nov 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Lunches every Thursday, snacks every Tuesday. Made a lot of friends. Have a ridiculous knowledge about t-shirts. . Marc Katz is very open about what's going on inside the company and his plans.

Cons

There is a very "clique" mentality among everyone in the office. You have a metric of orders placed, others will cancel your order and place a new one so you lose out on that metric. Favorites are a big thing at this company and they cannot be touched. Fantastic insurance benefits.

2.0
Apr 19, 2019

I would not recommend

Recommend
CEO approval
Business Outlook

Pros

Coworkers, benefits (medical/dental, time off, 401k), snacks and such in the break room, 7.5hr day with paid .5hr lunch (for a total of 8hrs)

Cons

This job should be, and can be/used to be, really awesome. The problem is middle managament. They are TERRIBLE! We have a massive turnover rate and can't seem to retain employees long term (imo) due to their inability to lead. They do not listen or at least don't respond to staff concerns or suggestions. They seem to see *most* employees as replaceable/expendable. Managers seem very clicky and seem to protect one another from accountability. Never have i seen leadership like this in production (or even retail for that matter). Base pay is better now (recently adjusted), but is still low, and bonuses have been replaced with much more difficult to achieve standards. They (upper mgmt) seem like good people but need to get this place back to what it used to be and turn morale around.

1.0
Apr 4, 2019

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Casual clothing. Great health insurance and paid time off.

Cons

Literally everything else. When you make complaints about sexism in your department, it goes nowhere. Salaries are way below industry standard, and when you present your case, it does nothing. No raises, BARELY cost of living increase. Yeah they make some top places to work lists, but they keep getting lower and lower on the list. If you don't drink the Kool-Aid then you'll never fit in. Management never has your back. Constant talking in circles and never getting anything done.

Viewing 223 - 225 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.