Custom Ink reviews

2.9

30% would recommend to a friend

(703 total reviews)
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David Doctorow

23% approve of CEO

23% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
2.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pto and benefits. Kinda flexible

Cons

Work load they just implemented is aweful.

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Custom Ink Response
8mo
Thank you for taking the time to share your experience as part of our team. We’re glad to know you value the PTO, benefits, and flexibility offered at Custom Ink. At the same time, we hear your concerns about workload and the recent changes in expectations. Feedback like yours is important—it helps us better understand how adjustments impact our team members. We’ll be sure to share your perspective, including your advice around communication and role expectations, with the appropriate leaders for further consideration. We truly appreciate your contributions and your candid input.
4.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, PTO, and insurance.

Cons

There could definitely be process improvements for teams, and improvement to software.

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Custom Ink Response
8mo
Thank you for sharing your experience and for your long tenure with Custom Ink. We’re glad to hear you’ve found our benefits, PTO, and insurance to be valuable. We also appreciate your constructive feedback around processes and software improvements. We know these areas are important to supporting our teams’ success, and your input will be shared with the appropriate leaders as we continue to evaluate and refine our systems. We’re grateful for the contributions you’ve made over the past few years and for taking the time to provide this perspective.
4.0
Aug 7, 2025

Good People

Recommend
CEO approval
Business Outlook

Pros

Kind people, decent balance, good communicators

Cons

Some unnecessary late nights, lack of a clear vision

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Custom Ink Response
8mo
Thank you for sharing your experience. We’re glad to hear you felt supported by kind teammates, good communication, and balance in your work. At the same time, we recognize your feedback around late nights and the need for clearer vision. We value your advice to leadership on seeking clarity and streamlining processes, and we’ll be sure to share it internally. We truly appreciate the time and perspective you’ve offered, as it helps us continue to build a stronger experience for our team members.
Viewing 22 - 24 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.