Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Dec 13, 2022

Community and Care

Recommend
CEO approval
Business Outlook

Pros

Large company with a small company feel - it's easy to find the right person to give any needed feedback to. There are consistent surveys that the leadership team takes to heart and continues to put in work to better the work environment year over year.

Cons

Not all have the opportunity to WFH, if wanted/desired. Overall minimal "con".

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Custom Ink Response
3y
We appreciate your taking the time to write this review. We’re so happy that you had a positive time working with us. We take each review to heart and will share your feedback with the team. After much consideration (including lots of Inker input), we’ve decided to stick with remote work long-term for many positions with Custom Ink. We’ll continue offering a fully “in-office” option for those who prefer or require it -- positions in Production, Stores, and a few other roles will of course still be on-site -- but remote work will be the norm for office jobs going forward. Our goal is to create a great environment for the entire team so please continue to provide feedback. Please let us know if you have thoughts to share on anything else. Thank you!
4.0
Dec 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, inclusive environment, transparent leadership, good incentives for development.

Cons

Workload isn't always consistent. Frequent updates to SOP can make it challenging.

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Custom Ink Response
3y
It is wonderful to hear that you had a good experience working with us. Inclusivity and transparency are incredibly important to our team and culture and we really appreciate getting feedback like this so that we know what’s working. It provides great direction on what to invest in for our future. If you have any other thoughts or ideas, please drop us an email: at employerbrand@customink.com
5.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Great management 2. Good environment 3. Competitive salary 4. Bonuses

Cons

1. Nothing at this point

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Custom Ink Response
3y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. It’s great to hear about your Pros! We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
Viewing 244 - 246 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.