Custom Ink reviews

-While the company won't retaliate for honest feedback, they also will NOT make changes based on the overwhelming feedback received. They will definitely pretend like they are listening, but no meaningful changes will be made. -Company prides itself on being named on the "Greatest Places to Work" lists. But they do not support their employees like they used to. -The sales department is very cut-throat now, which is a huge culture change from a few years ago. -The company is more focused on their bottom line than they are customer experience or employee satisfaction. They have brought in low-cost contractors to work in sales, who are poorly trained and wreak havoc for the actual Custom Ink sales reps. Additionally, they entirely outsourced their email team overseas. The old email team was made up of employees who had been at Custom Ink for years. So the customer experience has taken a nosedive.

A lot of favoritism, best if you find yourself in "the clique", or be a pretty girl. Workload can be overwhelming at times. Management wont hesitate to ask you to work overtime 6 months of the year to hit goals, most of the overtime is mandatory. Production is calculated by a new point system that made no sense and management couldn't figure out, yet they enforced it. They have an open door policy, but if you speak your mind and question something against their narrative they call you toxic and give you ultimatums.