Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Jan 9, 2023

Paid well

Recommend
CEO approval
Business Outlook

Pros

This company paid well, had great insurance, and the co-workers were amazing.

Cons

There wasn't enough training or opportunities to grow. The company closed our facility.

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Custom Ink Response
3y
Thank you for your feedback about your Inker experience. Due to rising costs and increasingly tight markets for production talent, Custom Ink closed production sites in Reno, Nevada and Charlottesville, Virginia and consolidated operations at our Dallas, Texas facility. The closures impacted 338 team members—410 team members continue to remain employed in Reno and Charlottesville in other roles. We truly value the fact that you took the time to share your thoughts with us. We strive to create a great place to work and feedback like yours helps us understand where we still have work to do. We’re proud of offering perks like gym facilities, free meals, and free swag for Inkers. We also offer competitive pay and low cost health care plan.
5.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

- Remote-friendly employer working to align tech salaries with national averages - High level of engineer autonomy, with an emphasis on modern frameworks and tooling - Work closely and form relationships with business stakeholders - Very communicative leadership with a humane, employee-centric approach to running the business

Cons

- Relatively old tech company means quite a bit of legacy code and architecture - Recent changes and growth in tech team mean sometimes process and protocol have not caught up

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Custom Ink Response
3y
We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
5.0
Jan 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice Management, catered snacks, nice pto

Cons

often times the workload felt very high, stressful from getting yelled at by customers alld ay

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Custom Ink Response
3y
We appreciate your taking the time to write this review. We’re so happy that you had a positive experience with leadership. Your insight helps us better understand your experience and shows us an opportunity for us to continue to improve. We take each review to heart and will share your feedback with the team. Please let us know if you have thoughts to share on anything else: employerbrand@customink.com.
Viewing 238 - 240 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.