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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      2.9

      35% would recommend to a friend

      (703 total reviews)
      avatar

      David Doctorow

      33% approve of CEO

      21% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      2.9

      Culture & values

      2.7

      Career opportunities

      2.2

      Senior management

      Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      703 reviews
      5.0
      Jan 19, 2023

      Cares about employees

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic benefits, great management who care and will work very hard to support employees.

      Cons

      Hours can change and may not work for everyone

      avatar
      Custom Ink Response
      3y
      We’re so glad to hear your thoughts. It’s very important to us that Inkers have a great experience when working with Custom Ink. We know that everyone is busy, and it takes effort to stop by and write a nice comment. We appreciate that you did!
      4.0
      Jan 18, 2023

      Growing & Thriving Company

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of growth within the stores department, good company culture, great people. They take feedback seriously and are constantly trying to improve. They always try to put employees first.

      Cons

      Burnout is easily reached. There's pressure within the stores department to succeed since it's the newest department and you feel like you have to prove something. But myself and most managers I know are burnt out and tired.

      avatar
      Custom Ink Response
      3y
      We’re so glad to hear your thoughts. We strive to be a great place to work, and it really helps keep us going when we learn that we did something that had a positive impact. As for your feedback regarding workload, we strive to ensure the team feels supported. We encourage Inkers to share their concerns through the many platforms we offer (ie. quarterly team surveys, monthly leadership meetings, or 1:1's with your leader if you are feeling overwhelmed). As we evolve, we are constantly working to improve our Inker experience and feedback like this truly helps us get better. Please don’t hesitate to share more of your thoughts if you have them!
      5.0
      Jan 17, 2023

      Great

      Screen printer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and fun atmosphere

      Cons

      Out of business as of January

      avatar
      Custom Ink Response
      3y
      We appreciate your taking the time to write this review. We’re so happy that you had a positive time working with us. The Reno and Charlottesville production facility closures were a difficult decision, prompted by increasing production costs and tight labor markets caused by the pandemic, but we tried to support impacted Inkers with generous severance packages and extended benefits periods. If you want to share further context, please reach out to us directly at inkerfeedback@customink.com
      Viewing 235 - 237 of 703 Reviews
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      ReviewsCustom Ink reviews

      Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.