-you really do need to drink the kool-aid here, stay positive and learn the in's and out's of the industry and product to be truly successful. there will be challenging times, such as when Covid-19 hit, but things are on the up and up
-my positive experiences may not be consistent with other depts. Many in Client Services seem jaded/numb. In Account Management (within Sales), there are a lot of mediocre "order taker" reps who are just going through the motions. Since these are the two teams supporting and onboarding customers, sometimes the customer experience can suffer a bit.
-this is not a culture that emphasizes "work / life balance". Stay far away if that is what you are looking for. Cvent is not a lifestyle company - we grind especially hard in sales, and you will be held to a high standard (not a bad thing imo). Sometimes the bravado is a bit much.
-it is true that you have to put yourself in a position where you have leverage to get paid fairly. Any reps who come up through the SDR ranks will be be grossly underpaid as they move into a direct sales role
-Product / Engineering teams are notorious about missing release deadlines which makes it tricky to set proper expectations with customers
-tech-stack has gotten better over the years but still missing a few elements. Lot of manual effort and redundant tasks. I got 99 problems and our Salesforce instance is a big one.
