DAT Solutions reviews

2.9

42% would recommend to a friend

(186 total reviews)
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Jeff Clementz

19% approve of CEO

47% positive business outlook

DAT Solutions has an employee rating of 2.9 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DAT Solutions employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

186 reviews
2.0
Dec 1, 2023
Recommend
CEO approval
Business Outlook

Pros

"Valuable Learning Opportunities: The company offers a diverse range of projects that contribute significantly to professional growth and skill development. "Satisfactory Compensation: The pay scale is decent, aligning well with the industry standards and the nature of work."

Cons

"Challenging Work Environment: The marketing department's culture is often unprofessional and can be perceived as toxic, leading to high employee turnover. "Stressful Micromanagement: Work is frequently rushed and overshadowed by excessive micromanagement, creating a high-stress atmosphere. "Lack of Appreciation: Despite working on complex tasks, there is a noticeable deficit in recognizing and appreciating employee efforts. "Unprofessional Meetings: Team meetings are often dominated by management speaking in a condescending manner, lacking collaborative and respectful communication."

2.0
Jan 26, 2021

Good, bad and ugly

Recommend
CEO approval
Business Outlook

Pros

Small business feel Always something to do/get done Company parties and food trucks

Cons

Strict, borderline illegal schedules - I was regularly punished for taking bathroom breaks, given written warnings for going more than 60 seconds over lunches and breaks Any given story, process and/or answer will differ depending on who in management you ask Unprofessional and petty - time off requests taken away after being accepted for various reasons: disagreements with management, less than desired performance, etc. Transparent and toxic favoritism Minimal communication from management The customer supports model is to squeeze out as much work and productivity out of its workers as possible until they burn out No regard for mental health or well-being I was regularly taken advantage of for taking over large roles like manager and Partnership Manager - I was never compensated for it or given an option to apply for the actual jobs

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DAT Solutions Response
5y
Thank you for taking the time to leave a review. We’re sorry you had a negative experience with DAT, and that we didn’t live up to your expectations. In a call center environment, structure is critical to meeting customer expectations. We are committed to making sure time off is handled fairly and within the guidelines outlined in our policies and procedures. More importantly, we pride ourselves on creating opportunities for those interested in a career path within DAT. Thank you again and we wish you the best in your future career opportunities.
2.0
Nov 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Typical Tech Company perks such as free cereal, kombucha, food parties, decent facility, and food truck's on Thursday. There is a very nice mix of people working here. The benefits are okay but are not the best. Salary/commission is competitive but the commission plan is changed annually and usually for the worst.

Cons

The sales department at DAT offers zero room for growth nor upward mobility. There are folks there that have been working in the same exact position 4, 5, 10+ years. It is a great entry-level position for someone who wants to get some real world experience in sales but not much else. Don't expect to be able to grow within this department because it rarely if ever happens and the folks with the longest tenure in this department will concur with this statement. Aside from being a dead-end position, it's a call center environment so be prepared to take and make call after call after call, micro-managed, and overworked during your 40 hour weeks. If the call center environment is not what you envisioned yourself in then you probably wont appreciate it; it becomes extremely mundane in a short amount of time. You have to work one Saturday every 2-3 months which everyone hates to do and seniority rules here so the newbie to the team will get the last pick of what Saturday they're able to work. Overall, the only circumstances I would recommend working here is if you're applying to get entry level experience (and getting out within a year) or you're applying for some sort of tech related position. Either way, the turn-over rate seems very high at this company with folks leaving left and right on a weekly basis.

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DAT Solutions Response
6y
We appreciate your feedback and take your criticism to heart. Employee development is core to the culture at DAT, and I am sorry that you did not feel your growth was supported. 40% of our sales team (and all positions in sales management) are currently filled by employees who were promoted into their current role. We clearly need to make this process more transparent and will strive to do so. Thank you again for giving us the opportunity to make things better. Mike Weaver Vice President, Sales
Viewing 52 - 54 of 186 Reviews

Glassdoor has 204 DAT Solutions reviews submitted anonymously by DAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if DAT Solutions is right for you.