DHI Mortgage reviews

3.3

51% would recommend to a friend

(344 total reviews)
avatar

Mark Winter

45% approve of CEO

46% positive business outlook

DHI Mortgage has an employee rating of 3.3 out of 5 stars, based on 344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHI Mortgage employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

344 reviews
3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good opportunities to learn new skills and become proficient in the mortgage business. Because of the incentives DR Horton offers on their new homes, business stays more steady than at other competitors. I appreciate knowing I have more job security because of that.

Cons

The company has become stingier over the years. Various job roles and departments used to receive certain bonuses or commissions based on their production targets, and now some of those bonuses have been taken away. Remaining bonuses have become harder to obtain because management has raised the target that needs to be hit in order to earn it. When you take away incentives for people to perform well (or make it more difficult to obtain), then people will lose desire to perform well. Quality will go down, and both employee and customer satisfaction will be hurt. It changes the environment from one in which production employees are motivated to do their best and excel, to one where a large amount of people have mentally given up and just do enough to keep their job.

avatar
DHI Mortgage Response
6mo
Thank you for your feedback, as well as your contributions as a DHI Mortgage teammate. The DHIM leadership team has reviewed your comments and regret that you feel your experience is inconsistent with the values we strive for, including a positive and respectful environment and competitive employee compensation and benefits. We will continue to review your comments in order to provide the highest level of workplace satisfaction possible.
1.0
Dec 12, 2025

More employees should come forward, previous and current

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pro: I'm no longer there. It's hard to find a pro. The Company has tanked since morals and values no longer exist. D.R passing away has been a huge impact.

Cons

They have unrealistic expectations. The managers control the volume, which affect your matrix. Team members have no faith in their management. The managers have no clue how to do their job. The managers scold the employees like a child. If you are out of the office for a day, the managers talk crap about you on the floor. They do it to every employee. There is a lot of nepotism. If you want to be promoted, you better be related or having an affair with someone in management. They preach work, life, balance, they have it, the employees do not. Employees are required to work holidays and weekends, the managers NEVER. DO NOT put them on your out of office reply either. That is a HUGE NO NO! I've been discriminated against for my race, sex, and life event (that never affected my work). At some point you get tired of giving too much of yourself to a company who doesn't care about their employees.

avatar
DHI Mortgage Response
6mo
DHIM Senior Leadership has reviewed your comments and are truly sorry to hear that you felt your experience was not aligned with the standards we strive to uphold. We recognize the importance of listening when concerns are raised and understand how impactful workplace environments can be. Having a positive and supportive workplace culture is and will always be a top priority. Our employees’ experience truly matters to us and we understand that this means having effective leadership in place, maintaining professionalism, and fostering an environment rooted in respect and accountability. Your feedback is valuable to us and we will continue to strive to improve.
2.0
Dec 10, 2025

Quick review

Recommend
CEO approval
Business Outlook

Pros

Work from home, strong procedures guidance, good IT

Cons

The pay is on the lower end and the benefits are so so. There were payroll issues my last year due to high turn over in HR.

avatar
DHI Mortgage Response
6mo
Thank you for taking time to share your feedback. The DHIM Leadership Team has reviewed your comments, and we are disappointed to hear that you felt your experience was not aligned with many of our company goals. At DHIM, our employees experience and cultivating a positive, collaborative and rewarding environment remains a top priority. Thank you again for your feedback, as well as for your contribution during your time at DHIM.
Viewing 10 - 12 of 344 Reviews

Glassdoor has 354 DHI Mortgage reviews submitted anonymously by DHI Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if DHI Mortgage is right for you.