DSW Associate Store Manager reviews

3.4

56% would recommend to a friend

(230 total reviews)

Doug Howe

11% approve of CEO

17% positive business outlook

Associate Store Manager employees have rated DSW with 3.4 out of 5 stars, based on 230 company reviews on Glassdoor. This indicates that most Associate Store Manager professionals have a good working experience there. DSW is rated in line with the average (within 1 standard deviation) by Associate Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

230 reviews
1.0
Jun 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Good wages and benefits for managers. Good products with few customer complaints. Liberal return policy to help provide good customer service. Beautifully designed new stores with lots of inventory.

Cons

Corporate representative visits to the stores are a terror. All managers within each region communicate furiously trying to assist each other in preparing for each corporate visit. Corporate personnel have a degrading and demoralizing effect on you and your assistants. Corporate representatives often say "Treat it as if it were your own store", but of course you cannot implement any strategy of your own without facing extreme criticism. Corporate expectations regarding labor hours per task are completely without reason. There is no operations manual, and policies change constantly.

Viewing 229 - 230 of 230 Reviews

Glassdoor has 4,151 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.