Does DUMAC Business Systems, Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, DUMAC Business Systems, Inc. employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at DUMAC Business Systems, Inc.. This rating has been stable over the past 12 months.

How satisfied are employees working at DUMAC Business Systems, Inc.?

56% of DUMAC Business Systems, Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DUMAC Business Systems, Inc. 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DUMAC Business Systems, Inc.?

Help Desk Analyst (6) , Helpdesk Technician (5) , Field Service Technician (3) , Installation Technician (3) , QS Help Desk (2) , Quick Service Support Analyst (2) , Technician (2)

What are the pros of working at DUMAC Business Systems, Inc. according to real employee reviews?

"The people you work with are great and many are willing to put in the extra hours to get the job done." ((in 12 reviews)); "Most of the employees are great we have each other to vent to or get help from." ((in 5 reviews)); "A few good coworkers." ((in 4 reviews)); "Shift differentials are great, and there are definitely advancement opportunities." ((in 3 reviews)); "Have had the flexibility to work from home or come into the office as needed." ((in 3 reviews))

What are the cons of working at DUMAC Business Systems, Inc. according to real employee reviews?

"You can't trust HR at all, they are just as bad as the management." ((in 10 reviews)); "Health insurance is a bit high." ((in 6 reviews)); "Arrogant managers" ((in 6 reviews)); "The work environment used to make up for the low pay, but as the company grows that becomes less so." ((in 6 reviews)); "Pay and benefits could be better" ((in 6 reviews))

What are the top reviewed DUMAC Business Systems, Inc. locations?

Syracuse , Edmond , East Syracuse , Oklahoma City , Durham , New York , Clay , Fort Worth , Tupelo , Las Vegas , Pittsburgh

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DUMAC Business Systems, Inc.

DUMAC Business Systems, Inc. reviews

2.9

56% would recommend to a friend

(103 total reviews)

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

DUMAC Business Systems, Inc. has an employee rating of 2.9 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DUMAC Business Systems, Inc. employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

103 reviews

3.0

Aug 16, 2019

Okay

Helpdesk technician

Recommend

CEO approval

Business Outlook

Pros

Easy and fun. Co-workers are great

Cons

Not real IT. More of a call center.

4.0

Jun 26, 2019

It was fun while it lasted

Support

Recommend

CEO approval

Business Outlook

Pros

Lots of fun travel Friendly office atmosphere

Cons

They downsized, I got cut

4.0

Jun 14, 2019

Better than most places out there

Qs help desk

Recommend

CEO approval

Business Outlook

Pros

-Coworkers are a joy to work with -Management shows interest in concerns of employees -Flexible hours and schedule for Tier 1 -Good pay starting out -Plenty of opportunities for Overtime -Casual atmosphere -Luncheons and office events to help morale

Cons

-Scheduling for higher positions becomes erratic -Lack of coverage is prominent issue for mid-late shifts -Never holding anyone accountable for issues -Lack of knowledge on issues having to be addressed by technicians

Viewing 79 - 81 of 103 Reviews

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Jobs at DUMAC Business Systems, Inc.

Technical Account Representative II - Pump Vision

Field Service Technician I - Syracuse, NY

Field Service Technician I - Edmond, OK

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DUMAC Business Systems, Inc.

DUMAC Business Systems, Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay

It was fun while it lasted

Better than most places out there

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